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Why can i not use my extra star dust

Posts: 7

Level 2

I win star dust but I can,t use them it said contact customer care

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Answers

  • Posts: 12,969

    Hello there and welcome to the Community!

    You should be able to use the star dust to get new items in Stella's house but this depends on what level you are at. Have you unlocked her house? If so, you should be able to add new items there - If that does not work, are you getting any message? 

    Also, if that does not work please what platform/device are you playing on.

    Thanks and speak soon!

    Mia

  • Posts: 7

    Level 2

    I am on stage779 how do I unlock Stella house

  • Posts: 12,969

    Do you have access to the house? I mean, you should have a house icon in the middle bottom of the screen. Do you see that? That's how you access the house. Are you then able to update the items there?

  • Posts: 7

    Level 2

    I have the icon I have -618398 star dust and I did upgrade my house now the cats sleeps and I take my friends star dust

  • Posts: 12,969

    If there's a message saying that the cats are sleeping and taking a break it means that for now, it is not available and you have to wait until the next update for it to become available again. There is no other use for the Star dust, but that means that once the house is back, you'll be able to do plenty of upgrades in no time ;)

    Mia

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