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Crashes on startup and never gets past king logo, older version works fine

Posts: 2

Level 1

Something in the latest update seems to be responsible for the crash. Already tried everything including a reformatting of phone, it's traced to the app itself.

Last working version is the one year anniversary version.

Answers

  • Posts: 12,969

    Hola Herman!

    Thanks for posting :)

    Please clear cache and cookies on your device and make sure the latest App/Game version is installed. 

    If the problem persists, please let me know what platform and device you're playing from. A screenshot would be very helpful as well.

    Let me know!

    Mia

  • Posts: 2

    Level 1

    Hola Herman!

    Thanks for posting :)

    Please clear cache and cookies on your device and make sure the latest App/Game version is installed. 

    If the problem persists, please let me know what platform and device you're playing from. A screenshot would be very helpful as well.

    Let me know!

    Mia

    This is for Android, already tried device reset, numerous reinstalls, caches cleared, no love.Ironically, when I put in an old apk of the game it runs fine.Android Jellybean; Starmobile Diamond X1.

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