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Hello,
yesterday i won the race for stars (position n°1); i was supposed to win several spells (included rainbow x2) and the event finished but my account was not credited. i profit by this demand to explain that i had twice time the message to give my opinion about the game to win 20 gold bars. i did it twice and never did i had them creditd (i shoud have 47 now but i have only my 7). please could you do something to fix these?
Hi Duff, thank you for posting here in the community. I am going to pass your message along to a Community Manager. She will be able to help you much better than I can.
Hi Duff, thank you for posting here in the community. I am going to pass your message along to a Community Manager. She will be able to help you much better than I can.
thanks for that. hope Community Manager will care about.
Hey there!
We are very sorry for the event, that's the first time we are doing something like this and we have to improve a few things But we will make sure that next time, everything runs smoothly.
I have added some bubblific treats to your account as a consolation, I hope that helps. Really sorry again but don't worry, it will be back!
Thanks for posting here and have a Bubblicious day!
Mia
Thank you for credit bars i had missed. i wished i had rainbow spells too because it really helps in the levels i am playing now; but thank you for rapid answer. have a bubblicious day too. Duff