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🛠 Known issue! Can't send nor receive lives!

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Comments

  • littleoldladywholittleoldladywho Posts: 35 Level 2

    Thank you for your response. Any idea on how i could un-sync my games from Facebook?

  • Hey! Would you like to give us your opinion?

  • Emms42Emms42 Posts: 3 Newbie

    I’ve tried allsorts including that and I’m still in the same situation I can’t receive lives at all

  • littleoldladywholittleoldladywho Posts: 35 Level 2

    Most of my mobile games are King games. I hope these problems don't spread to the other games.

  • PrettyBubblesPrettyBubbles Posts: 4,817 Bubble Witch Moderator

    Hi @littleoldladywho You can do this by Going to the King website and Log in using your existing King profile, or create a new King profile if you don't already have one. Then Click on the ‘Settings’ icon

    Select ‘Account’

    You will then be prompted to confirm your password

    Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information Once complete, your progress will then be updated across all King games.

    Hope this helps. 👍🙂

    🔮Win Boosters here in our new contests WHERE ARE YOU Then head over here to win gold in Beat my score🔮

  • PrettyBubblesPrettyBubbles Posts: 4,817 Bubble Witch Moderator

    Hi @woosh I can see that there is more that Is missing to your screenshot. It appears that there is a avatar to the left and not all the text is showing could you please send the whole image to me 👍🙂

    🔮Win Boosters here in our new contests WHERE ARE YOU Then head over here to win gold in Beat my score🔮

  • ntlntl Posts: 7 Level 2

    Lost lives and boosters with update. Please fix it and give back my boosters

  • wooshwoosh Posts: 50 Level 2

    It’s been over 3 weeks now, can’t send or receive lives and I’ve tried everything possible.

  • temptressregna8temptressregna8 Posts: 0 Newbie
    edited November 2020

    I send lives to my friends but I recieve no notifications or lives

  • PrettyBubblesPrettyBubbles Posts: 4,817 Bubble Witch Moderator

    Hi 🙋‍♀️ @temptressregna8 Unfortunately there is an ongoing issue at the moment but please be assured our team are aware of it and are working hard on getting a fix as soon as possible.

    As can see you are new to the community I would like to say A very warm welcome to our friendly community

    Let me take you on a tour 👫 We will start with the discussion area 📃 Then why not select your game forum 🕹where you will be able to post game specific questions and join contests

    Bubble witch 3 players can head straight HERE 🤹‍♀️🤹‍♂️

    Finally here and here will tell you everything about moving around the community 👀

    A tip for you if you want to tag a specific person, type @ then start typing the name, select the name from drop down and it will then turn black. They then will be notified.

    Happy gaming and have a starlistic day 🌟🙂

    🔮Win Boosters here in our new contests WHERE ARE YOU Then head over here to win gold in Beat my score🔮

  • PrettyBubblesPrettyBubbles Posts: 4,817 Bubble Witch Moderator

    Hi Guys the issue is with the Facebook platform changes but not to worry we are aware and working closely with Facebook for a fix 👍🙂

    🔮Win Boosters here in our new contests WHERE ARE YOU Then head over here to win gold in Beat my score🔮

  • mimimiimimimii Posts: 34 Level 2

    Kim elston

    I do not use fb to access bw2 i go thro king.com!!!!

    And i carnt recieve or send lives using this platform ...so what is the problem with this been now 4-5 weeks?

  • Kryska_HjulströmKryska_Hjulström Posts: 12 Level 2

    I can´t send nor recieve lives after the last update BW2 on my mac or ipad ??? and yesterday 30 of my lifes that i had saved disappears also😡😡 i go through FB, this problem has been going on for the last 5 weeks 😡😡😡

  • mimimiimimimii Posts: 34 Level 2

    Kryska

    I know its so annoying keep complaining but never get response or get it fixed ! !

  • sueblacksueblack Posts: 1 Newbie

    I cannot make gold bar purchases or receive messages

  • SpinnifixSpinnifix Posts: 16,228 Ambassador

    Hello and welcome to our beautiful community.

    In your game under the cogwheel question mark is the help center. Please look there for your problem. Otherwise write under Contact !!

    Good luck



    Hello, for the newbies I hereby warmly welcome to this community Would like to welcome. Here is a link that will help you further !!! Explore and discover the community, take part in the competitions and post diligently in the different areas. But please stay with the topic, otherwise there could be difficulties. Please also follow the rules in English to post. Then get on your way and I wish you a lot of fun here. We are always happy to answer any questions. Good luck



     I want to help you and navigate you better through the community. 

    Here & here is a how-to guide to help you find the different areas in the community! Here you can find all games at a glance. Here you get answers to the most common problems and here you can take part in discussions and competitions to win gold bars for your game.


    I wish you a nice day & have fun 😊 I am always available for questions and help.


    Please mark me with this @ sign. If the name is displayed, please click on it, it must be highlighted in bold. and I will be notified.  💖

                                                                 
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