🛠 Known issue! Can't send nor receive lives!

woosh

Hoping this isn’t true, but there’s a post going around that there will be no more King games come November? Has anyone else heard this?

Mileymoo

I'm not receiving any lives neither.

littleoldladywho

When will jackalope tower and star chaser games return to BW2 for mobile? They have not been available for a few weeks.

PrettyBubbles

Hi @woosh Thank you for bringing this to our attention 👍 Can you send me a screen shot of the post please. So we can nip this In the bud and I can produce an announcement before we are overloaded with posts from worried players 🙂

woosh

this is the only post I could find now, deleted the name.

littleoldladywho

Thank you for your response. Any idea on how i could un-sync my games from Facebook?

Emms42

I’ve tried allsorts including that and I’m still in the same situation I can’t receive lives at all

littleoldladywho

Most of my mobile games are King games. I hope these problems don't spread to the other games.

PrettyBubbles

Hi @littleoldladywho You can do this by Going to the King website and Log in using your existing King profile, or create a new King profile if you don't already have one. Then Click on the ‘Settings’ icon

Select ‘Account’

You will then be prompted to confirm your password

Select the option ‘Score and progression sync’ and then proceed to enter your Facebook login information Once complete, your progress will then be updated across all King games.

Hope this helps. 👍🙂

PrettyBubbles

Hi @woosh I can see that there is more that Is missing to your screenshot. It appears that there is a avatar to the left and not all the text is showing could you please send the whole image to me 👍🙂