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๐Ÿ›  Known issue! Can't send nor receive lives!

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Comments

  • PrettyBubblesPrettyBubbles Posts: 4,826 Bubble Witch Moderator

    Hi yes using Facebook is definitely the problem for any BW2 issues and they will not be solved for Facebook users as Facebook no longer offer any fixes or updates ๐Ÿ‘

    The sending and receiving lives is an issue across all games this is why it is taking longer to resolve.

    In the meantime keep checking for updates that should include a fix for this issue ๐Ÿ‘

    ๐Ÿ”ฎWin Boosters here in our new contests WHERE ARE YOU Then head over here to win gold in Beat my score๐Ÿ”ฎ

  • Hey! Would you like to give us your opinion?

  • wooshwoosh Posts: 50 Level 2

    @PrettyBubbles, so all of us who played BW2 thru FB now need to play thru king and restart at level 1?

  • Carms21Carms21 Posts: 12 Level 2

    I've never played through face book and I still get the same problems when ever there is an update.

  • wooshwoosh Posts: 50 Level 2
    edited February 4

    @Carms21 did you lose everything playing thru king? Iโ€™ve read King players only lost lives. This is the 3rd time itโ€™s happened to me with FB and I lose lives, boosters and it takes me back to level 1. Ugh!! Facebook is doing another update tonite, here we go again!

  • Carms21Carms21 Posts: 12 Level 2

    @woosh when it updates I lose all my lives,friends and any boosters I have collected. It doesnt however lose my level, but I think probably because I regular log out and save my game so when I log back in its has saved the level I am currently on. Hope that helps.

  • PrettyBubblesPrettyBubbles Posts: 4,826 Bubble Witch Moderator

    Hi @woosh you mentioned Facebook book is doing an update but it won't be any updates for your game as we keep explaining until you play via king only your issue will continue. If move to king and loose levels I can get those restored manually ๐Ÿ‘

    @Carms21 thank you for good advice ๐Ÿ‘

    ๐Ÿ”ฎWin Boosters here in our new contests WHERE ARE YOU Then head over here to win gold in Beat my score๐Ÿ”ฎ

  • wooshwoosh Posts: 50 Level 2

    @PrettyBubbles, I will give King a try, but seems they have the same issues as FB from what Iโ€™ve read. Do I need to wait until the glitch is fixed or transfer over now. Once Iโ€™m playing thru King, yes, I would appreciate you moving me back to my original level. Please advise when I should make the move.

  • wooshwoosh Posts: 50 Level 2

    @Carms21, thank you for your tip!! I played so often I rarely saved the game, but I definitely will start if we get to play again!!

  • PrettyBubblesPrettyBubbles Posts: 4,826 Bubble Witch Moderator

    Hi @woosh please change as soon as you can so we can get you back to your game play.

    If you loose levels please try first to play 1 level then log out of the game and turn your off and on.

    Let me know how that goes first and we can take it from there ๐Ÿ‘๐Ÿ™‚

    ๐Ÿ”ฎWin Boosters here in our new contests WHERE ARE YOU Then head over here to win gold in Beat my score๐Ÿ”ฎ

  • wooshwoosh Posts: 50 Level 2

    @PrettyBubbles, Since I never played thru King, wasnโ€™t sure how it could take me back to my level, but gave it a shot with no luck. I played so often, I canโ€™t remember my exact level, I know I was close to 2290, if not higher. This is looking to be a loss cause.

  • PrettyBubblesPrettyBubbles Posts: 4,826 Bubble Witch Moderator

    Hi @woosh Ok can you send me your game ID in order to restore your levels ๐Ÿ‘๐Ÿ™‚

    ๐Ÿ”ฎWin Boosters here in our new contests WHERE ARE YOU Then head over here to win gold in Beat my score๐Ÿ”ฎ

  • wooshwoosh Posts: 50 Level 2
  • PrettyBubblesPrettyBubbles Posts: 4,826 Bubble Witch Moderator

    Hi @woosh your levels have been restored please log out of your game and turn your device off and on they should be there if not play one level and repeat the process ๐Ÿ‘

    Happy gaming and have a starlistic day ๐Ÿ™‚

    ๐Ÿ”ฎWin Boosters here in our new contests WHERE ARE YOU Then head over here to win gold in Beat my score๐Ÿ”ฎ

  • LoriMooreLoriMoore Posts: 3 Newbie

    I don't play through facebook and I haven't been able to get any lives or several months

  • PrettyBubblesPrettyBubbles Posts: 4,826 Bubble Witch Moderator

    Hi @LoriMoore A very warm welcome to our friendly community

    Unfortunately this fix is still ongoing let's hope the next update solves this issue. So keep your eye out for any pending updates.

    Also it can help sometimes if you log out of the game and turn your device off and on as a reboot can encourage blips to reset themselves ๐ŸŒ๐ŸŒŸ

    ๐Ÿ”ฎWin Boosters here in our new contests WHERE ARE YOU Then head over here to win gold in Beat my score๐Ÿ”ฎ

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