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I got a new device and somehow my account was no longer connected. I’ve made in app purchases is there anyway to get my progress back.
Hi welcome my friend
If you had your progress saved you will be able to play one level then close your game and turn your device off and on and your levels will be restored.
If this does not happen it will mean you didnt originaly save your game
Let me know how you get on 💓 👍
Hello I changed my phone and I lost my progress,I ready reaching 4 thousand+,how can I recover my progress, account name TETEE
Hi @lmjmyhappiness A very warm welcome to our friendly community
Let me know how you get on 🌟👍
I downloaded the game again after a few months of not playing. I logged in with my previous account but it's letting me restart from level 1 instead of the level I stopped at a few months ago...did I loose all my progress or is it just a bug?
I will definitely be reaching out for a refund but in no way will I be playing this game again.
Hi @tiannap A very warm welcome to our friendly community.
Sorry to hear that.
Your game must not have been saved as you would loose boosters as they are saved to your game not your device but you would have still been able to continue playing.
If you have lost any purchased boosters you can use the contact us tab at the bottom of the page they can check your purchases and if there any unused boosters that you purchased they will refund you.
Please save your game on your new device as we dont want this to happen to you again 👍🌟
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Time to learn a [REDACTED] I have redownloaded this game after a few years and at level 19 the “training spell” is glitched 😥 please help I love this game
I received an error message that my purchase failed but it stated I had not been charged. A quick check on my bank account proves otherwise. The purchase was $11.59 and came to $12.98 with tax. The $12.98 has been debited from my account, and I want my goods.
I recently finished Stella's house and unlocked the cat house, but I'm having trouble with invisible objects disappearing after construction. I thought it was a problem with the PC version, so I downloaded it to my phone, but the objects are invisible there too. It's probably a game bug, maybe something happened to the…
Hi! Last week, I wasn't able to pass Day 1 in the daily bonus, but I've been playing every day. Is there a way I can fix that? Thanks!
I can’t play level 19 due to the pop up not disappearing. Can’t continue the game because of it. iOS 26, iPhone 16 pro
II have over 665 +days played in a row. Today when I started to play, The daily reward didn't appear. Game shows NO CONNECTION. Am I going to be sent back to Day 1? My WiFi is strong and I'm connection. What's happening? I also have over 575,000 points accrued. What happened to them? Same thing is happening on my wife's…
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
Hello witches and wizards! 🧙♀️🧙♂️ Wondering what the latest level is in Bubble Witch 3 Saga? You’re in the right place! ✨🎯 🗓️ New levels are released every Tuesday, so there’s always a magical challenge waiting just ahead! 📍As of October 21, the latest available level is 10820 Enjoy the new content and have a bubblific…
