Why can't I play on iOS 10 anymore?

Snow_Rider

Hi Witches and Wizards!

Starting from April 4, it will no longer be possible to play Bubble Witch 3 Saga on iOS 10. That means that if your device uses iOS 10, you won’t be able to play any new levels, and you won’t receive any new features or events. 

Online Player vs Player features will also be unavailable when playing on an older version of the game.

How to check which IOS version I have?

1. Go to your iPad or iPhone's home screen, then touch the "Settings" icon.
2. From there, select "General."
3. Next, tap "About." You'll see all of the information about your device, including the version of your iOS device.

We apologize for any inconvenience this may cause you. Feel free to ask any questions you might have in this discussion.

PrettyBubbles

Tagging our BW3 family 👪 for viability

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PrettyBubbles

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PrettyBubbles

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PrettyBubbles

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LeFlarcane

Welcome to the Community! @Snow_Rider

I don't play on iOS 10, this is bad news for iOS 10 users have no choice to play this game right now.

Diamond_Lim

Also tagging @luc14111998 @Stablenut @CodrutS

EOTheGr8

Warm welcome to the Community @Snow_Rider! 👋😎

Thank you for letting us know! I’m not an IOS 10 user, so this doesn’t affect me. 👍

Kiki_g

Welcome to the community @Snow_Rider 🤗

Thanks for letting us know! I'm using IOS 16.2 , so it doesn't affect me.

Thanks for the tag @Diamond_Lim 🌺🤗

teeweiping

Welcome to the community @Snow_Rider

Thanks for let me know but I'm don't have iPad or iPhone now. I'm using android to play this game.

Snow_Rider

Hi everyone! In regards to the recent announcement, you might have some questions or concerns. 

Please note that these news will only affect the following devices: 

Phone: iPhone 4, iPhone 4S, iPhone 5, and iPhone 5c

iPad: iPad2, iPad (3rd Gen), iPad (4th Gen), and iPad mini (1st Gen)

iPod: iPod touch (4G), and iPod touch (5G)

If you have any of them, update your Apple device by taking these steps: 

1. Go to Settings > General > Software Update.
2. Tap Automatic Updates, then turn on Download iOS Updates.
3. Turn on Install iOS Updates. Your device will automatically update to the latest version of iOS or iPad OS. Some updates might need to be installed manually.

I hope that it gives more clarity. But if you still have questions, don't hesitate to drop a comment below. 🤙