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We’ve got some important news to share with you!
As of 30 May 2022, Bubble Witch 3 Saga will no longer support iOS 9 and Android 4.
You’ll need to upgrade the operating system on your device, which may mean you need to upgrade your device itself, so it’s best to check with your manufacturer to be certain.
If you don’t have a King account, or haven't got the game saved and connected to your Facebook, we recommend that you create one. This will ensure that all your hard-earned progress will not be lost but carried over when you update your operating system.
If you need help upgrading your iOS device (Apple), please scroll down HERE.
For help on upgrading Android devices, please scroll down HERE.
Unfortunately, if you’re not able to upgrade the operating system on your device, we can’t promise you’ll have the best game experience.
You won’t be able to play any new levels, and you won’t receive any new features or events. Online Player vs Player features will also be unavailable when playing on an older version of the game.
Please also be aware that we can’t guarantee that bugs and issues will be fixed for you since these will be resolved in new updates for the latest version of the game only.
We apologize for any inconvenience this may cause you.
Update iOS on your Apple device:
Thank you so much for the update @QueenB and @Crazy Cat Lad for all the instructions to help the members
Tagging BWS3 Family
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Hi @jlsebring Welcome its lovely to meet you
Sorry you are having trouble
Have you tried logging out and restarting your device to see if it corrects this
Also is the level freezing at the start or part way through
Could you post a screenshot of the time it freezes as this will help us to help you better 👍⭐