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Can't connect to Facebook
LyanneGames
Posts: 51
Level 3
Hi!
I play Bubble Witch Saga 3 through a downloaded version from the Microsoft Store. It all worked well and properly, but lately, I can't connect to Facebook anymore to save my progress. It says I have an unsupported browser. This while I have Chrome on my laptop and it says Chrome is a supported browser.
Any ideas on how to connect to Facebook again?
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Answers
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Hi my friend I have raised your question with our cm in order to advise you correctly 💓
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Thanks! Please let me know when you know more.
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you are welcome my friend and sure will 💓
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Hello there! Welcome to our community! 🤩
That sounds like a bit of an odd issue. Please try following the Windows troubleshooting steps and logging out and back into your Facebook account. Hopefully, that helps!
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I've tried the steps, but it's not working yet. The problem, it says, is that I have an unsupported browser. Even though I have Chrome installed on my laptop. I'm scared to delete and reinstall the game, since it's not connected. I also tried connecting to this King account, but that also is not working. It says I have to wrong password and username combination, but I'm pretty sure I filled it out right.
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Hi again! Thanks for hanging in there! 😊 If possible, could you share a screenshot showing the unsupported browser message? And just checking—have you created a King account? 🤔
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Sorry for my late reaction! Please see a screenshot attached.
I have a similar problem with the Candy Crush game. That also won't connect to Facebook anymore. I both downloaded them through the Microsoft Store on my laptop.
And I thought this account to the community was the King account they mean. Or to I need to make an account elsewhere to?
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Hi my friend have you tried selecting one of the supported browsers for example chrome and see if this works 💓
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I am having the same issue on windows 11. I get a browser unsupported but no choice to select browser. The Password field doesn't work for either Facebook login or king account login.
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Hi @PrettyBubbles,
As I said before, I already have Chrome installed on my laptop. When I click on Chome, it of course won't download since it's already installed. I also am on Windows 11, just like @kellyd972. Sounds like it's not just me experiencing this.
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Welcome!
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