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I tried all of these possibilities in FAQ. I keep getting the message "email address and password do not match". When logging in to king.com, the password and e-mail address are correct.I tried on several devices, with the same result
Hello there, If you've lost your in-game progress after logging in, please reach out to our Player Support using the game app to receive direct assistance from our team. Have a nice day!
always logged in using my king account. when entering the game using Facebook, I lost all progress.
Hi, @Marii1609, I am sorry to hear you are having trouble signing in.
Please note that your progress is currently saved with your Facebook account, therefore you need to log in under this option.
If you are getting the message from Facebook site when trying to log in, I recommend that you try resetting your Facebook password directly from there.
Hope this helps!
Hey Witches and Wizards 🪄 Some players are currently experiencing a white screen issue affecting gameplay. We want to let you know that the team is aware of this and is actively working on a fix. While our developers are investigating the root cause of the issue, we’ve found a workaround that may help resolve the white…
n Leo's Cup, instead of increasing, the score decreases every time you pass a level. I have reported the problem several times but have not received any response.
🛠 General Troubleshooting Steps In case you experience a game crash or freeze, try these simple steps: Restart: Force close apps and restart your device. Updates: Check that you have the latest game and device updates. Memory: Keep at least 2GB free storage for smooth gameplay. Connection: Use WiFi instead of cellular…
