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This thing just start only to me or you guys u face it
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Hi my friend yes unfortunately we have a known issue but our team are working pm it
You patience is greatly received 💓
There is no "repurchasing" of the items, as they are already paid for. The next item is ready to upgrade but when you click on it, it's a blank item! Sooo many of my purchased items have just poofed, as I stated above. 😠
Hi my friend yes we do have a known issue with this happening
I raised this again yesterday and the feedback was it is still being looked into as it appears more complex than original thought
Your patience is greatly appreciated whilst we await a fix 💓
When will this be fixed
Hi my friends I can confirm this is a known issue and a fix being worked on
You will not be able to make any further upgrade purchases until a fix has been confirmed
Sorry for the inconvenience and your patience is greatly appreciated 💓
Hi guys I have raised this issue for you 💓
Same for me, I finally unlocked the cat house, but I see there are problems with invisible elements. Idk why
Hi guys please report this to our customer support team by selecting the contact us tab at the bottom of this page
First you will receive an automated reply please reply back to this and explain again
Also let them know we have refered you 💓
Same thing here items gone , just spent 4000 and nothing showed up .
Hi my friend welcome to our friendly BW3 family 👪 it's lovely to meet you
Sorry this has happened it seems an unfortunate blip and we can not add the items for you
Unfortunately when you get the option you will need to try repurchasing 💓
I have lost MANY items I have purchased in my cat beanstalk! Things are missing & don't show up after I purchase or upgrade. It started happening about a 2 weeks ago.
I force stopped, emptied cache ..NOTHING! Why update it if the items are not showing up!? ( ie: my kitchen, stairs etc) 🤷🏻♀️
Hi my friend could you explain a little more about what items you have lost 💓
