Bubble Witch Saga 3

Screen is black with a Fairy on the right side

I really need this fixed as soon as possible.

Hi my friend sorry to hear you are having this issue
Please select the contact us tab at the bottom of this page and report it to our customer services team
They can take a closer look for you
First you will receive an automated reply please reply back to this and explain again
Please update us with the progress its very helpful to know 💓

how long is this gonna last it’s been a week

Hi my friend sorry this is happening please first try the following

Force close apps and restart your device.

Check that you have the latest game and device updates

You need a strong connection wi fi is better and at least 2gig of free memory then clear the game cache as overloaded cache can create issues

Android: Settings > Apps > Candy Crush Soda > Storage > Clear Cache

iOS: Settings > Safari > Clear History and Website Data

If no joy then please posts your device information 💓

Hi my friend sorry to hear you are having this issue
Please select the contact us tab at the bottom of this page and report it to our customer services team
They can take a closer look for you
First you will receive an automated reply please reply back to this and explain again
Please update us with the progress its very helpful to know 💓