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Bubble Witch Saga 3

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🛠️ White Screen Issue – Update the Game to the latest version 10.13.3.0

Snow_Rider

Hey Witches and Wizards 🪄

Some players are currently experiencing a white screen issue affecting gameplay. We want to let you know that the team is aware of this and is actively working on a fix.

While our developers are investigating the root cause of the issue, we’ve found a workaround that may help resolve the white screen. Please try tapping the bottom center of the screen to see if it disappears.

Update: The studio has released a fix! Please make sure to update your game to the latest version on your device, and let us know if the issue is now resolved.

Thank you for your patience!

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Snow_Rider

Hello players! Coming with positive news: The studio has released a fix! Please make sure to update your game to the latest version on your device, and let us know if the issue is now resolved.

Poppie_

Lost my chance to purchase the petal glow deck as it came up and screen went white really wanted this one.

graypete44

i’m getting white screen and can’t play

PrettyBubbles

Hi guys 🙋‍♀️ I have received some posts to say tapping the bottom of the screen is working as a temporary fix 💓

juliebrow59

tried tapping bottom of white screen and still not working , tried tapping all over the white screen and still not working , how long will it be roughly before we can play again please ?

Snow_Rider

Please try tapping the bottom center of the screen. This should help make the white screen disappear.

Susanna_Barten

seems to all be working ok once I tapped on the bottom centre of white screen. 🤞 problem sorted. Thank you

Susanna_Barten

oops tell a lie, it worked when bottom centre tapped. Will see if it lets me continue.

Susanna_Barten

Game loads up, then when PLAY pressed it just goes to complete white screen. Nothing gets rid of it. Tried tapping all over the screen but nothing.

Snow_Rider

@Susanna_Barten would it be possible to check the bottom center of the screen?

Snow_Rider

Thanks for confirming!

Probhodana

I am also experiencing it. It came soon after ISO 24.4.2 update from Apple

Susanna_Barten

no white screen doesn’t disappear when tapped.

Snow_Rider

While we investigate this issue, could you please try tapping the bottom center of the screen and let us know if the white screen disappears?

juliebrow59

been like this since yesterday 26/03/26

Snow_Rider

@PrettyBubbles

Accepted answers

All comments

Snow_Rider

@PrettyBubbles

juliebrow59

been like this since yesterday 26/03/26

Snow_Rider

While we investigate this issue, could you please try tapping the bottom center of the screen and let us know if the white screen disappears?

Susanna_Barten

no white screen doesn’t disappear when tapped.

Probhodana

I am also experiencing it. It came soon after ISO 24.4.2 update from Apple

Snow_Rider

Thanks for confirming!

Snow_Rider

@Susanna_Barten would it be possible to check the bottom center of the screen?

Susanna_Barten

Game loads up, then when PLAY pressed it just goes to complete white screen. Nothing gets rid of it. Tried tapping all over the screen but nothing.

Susanna_Barten

oops tell a lie, it worked when bottom centre tapped. Will see if it lets me continue.

Susanna_Barten

seems to all be working ok once I tapped on the bottom centre of white screen. 🤞 problem sorted. Thank you

Snow_Rider

Please try tapping the bottom center of the screen. This should help make the white screen disappear.

juliebrow59

tried tapping bottom of white screen and still not working , tried tapping all over the white screen and still not working , how long will it be roughly before we can play again please ?

PrettyBubbles

Hi guys 🙋‍♀️ I have received some posts to say tapping the bottom of the screen is working as a temporary fix 💓

graypete44

i’m getting white screen and can’t play

Poppie_

Lost my chance to purchase the petal glow deck as it came up and screen went white really wanted this one.

Snow_Rider

Hello players! Coming with positive news: The studio has released a fix! Please make sure to update your game to the latest version on your device, and let us know if the issue is now resolved.

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