Lost all my power ups

Question

I've been playing this game for months.  I'm on level 3275 had about 200 gold bars and hundreds of power ups to use. I decided to finally link my game to my account in case I change phones and lost everything!! I'm so mad. I'm in the same level but everything else I had is gone. Can this be fixed?? I'm so upset I want to delete this app.

LoFiGummy · Answer

Hey there @Yani06 and oh no that sounds super frustrating 😥

The boosters (or powerups) in the game are connected to each game install - so if you switch device or uninstall/reinstall the game on a device it will also remove the boosters. Could it be that it's what happened here for you?

I would also reach out to support to see if you can get some additional help with this, you can do this in-game by going to these places:

* ⚙ Settings
* ❓ Help Center
* 🔗 Go to an article and scroll down
* 💬 Press "Contact us" or "Chat with us"