Get free spells for watching ads

Question

Every level gives you the option of receiving free spells for watching ads (sometimes up to 3 spells). So, you watch the ads but instead of getting free spells you get extra bubbles or extra things like the bubble to zip the whole line or the round item to clear bubbles next to it but no actual spells. It always worked before but many times does not work anymore. So frustrating!

Fran2290 · Answer

I loved the ads. I don’t get them anymore. It’s more fun to play with the ads 😕. I play a lot less without ads.

LoFiGummy · Answer

Hey there @Cindymac62, so if I understand this correctly, you are watching an ad to completion and then when returning to the game - you do not get the rewards (the Free Spells) that it says before the ad?

Would you be able to provide the following:

* What type of ad was it? (Product/Service name)
* When did you see this the last time?
* What is your Player ID?

For Player ID, you can find it here:

Player ID Found here

This way we can check if there's a problem with the ad and hopefully report it!