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FIXED - Daily Bonus - Not receiving boosters?

ajeeda1960

For at least 2 weeks It shows I get a booster but hasnt registerd. How do I fix this

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QueenMia

Hi everyone

Great news! The fix has gone live and you should now start receiving your boosters again! Again, we would like to apologise for the inconvenience and thank you for your patience!

Have a nice weekend y'all!

All comments

Marilyn_Ruby

I have the exact same problem. Win10. Don't know where to find my player id

mynx

Hi, my id is 1020138035, i playing bubble witch 3 saga on the pc, via facebook. when i get some boosters for free (day boosters, competetions) i don´t use them, because they donť count to my account, for 4 weeks, i donť have any competetions, special event. please, solve it, thank you

slowbutsteady

QueenMia said:

Hi there!

Thanks for these details, @TammyGee @sally60 @slowbutsteady @Soren @Nadia_hopppe1 - I've forwarded these to our Team so they can look into it.
In the meantime, I added a small something to your game, you'll see it next time you open it.

@sharpshooter8888 - As I've already informed you, we're looking into it. You have received compensation for it already last week. I know it's frustrating, but please be patient. We're doing our best to solve the situation as soon as possible. Believe that if it was as easy as pushing a Fix button, we would have done that straight away. Our apologies that it's taking longer than expected.

Thanks for your understanding everyone!

THANK YOU QueenMia for your help. It's much appreciated!!

QueenMia

Hi there!

Thanks for these details, @TammyGee @sally60 @slowbutsteady @Soren @Nadia_hopppe1 - I've forwarded these to our Team so they can look into it.
In the meantime, I added a small something to your game, you'll see it next time you open it.

@sharpshooter8888 - As I've already informed you, we're looking into it. You have received compensation for it already last week. I know it's frustrating, but please be patient. We're doing our best to solve the situation as soon as possible. Believe that if it was as easy as pushing a Fix button, we would have done that straight away. Our apologies that it's taking longer than expected.

Thanks for your understanding everyone!

Linda89

https://photos.app.goo.gl/bYbN4VRXNDZUL98Z7

sharpshooter8888

I am still not receiving any bonuses from Stella's house and Maggies daily gifts - looks like I have a lot of company. At least the problems with my lives disappearing has resolved today (so far). Any updates on what is going on? My game id is 105816630673036. Any way I can get the bonuses back?

erica03

Haven't received prize for upgrading my tree house..

TammyGee

Hi bubbletrooper, I'm sorry you're having so much trouble with this game! I hate to burst your bubble. But I've been missing Gold Bars for quite some time now. I've contacted "Support" n have been redirected so many times I feel like a road map. N I hate to tell you this but it's my 6th time TRYING to get a response. N it's been OVER a month! I really believe King Apps just don't care about their customer's, sorry to say. Good Luck on what seems to be a pointless journey...

Soren

ID: 8257042764 same here for me

sharpshooter8888

I reported on this several days ago and still no solution. No boosters is no fun. Also - I have the same troubles with lives and number of bubbles as bubbletrooper. I used to love playing this game. Sad now as my favourite game just keep giving me problems. ID 105816630673036. Please help!

Nadia_hopppe1

I haven't received the buster for more than 2 weeks, I play on FB with google chrome ID: 7197484172 Can you correct this bug?

sally60

Hi I haven't been receiving my boosters now for over 3 weeks. I play on pc laptop windows 10 on facebook ID 10212224468517011. Please can you sort it. Thanks

TammyGee

Hiya Slowbutsteady! I sure hope you get the help you need! Cuz I'm waiting for OVER a month for a reply from Support!!! I'm not getting my Gold Bars n it seems KING apps don't give a flying f**k about their customers. Peace & Love...Tammy Gee

slowbutsteady

I'm not receiving daily bonuses and it's more than frustrating! Anyone have any ideas on who I should contact?

thanks,

QueenMia

Thanks for these details, @sharpshooter8888 - I've forwarded these so our Team can look into it.
In the meantime, I added a small something to your game, you'll see it next time you open it.

Thanks!

sharpshooter8888

I have not been getting boosters for Stella's house, ghost bonus, or Maggie's bonus for been several days now. I see them pop up but they do not register. I am playing on Facebook using Safari on my Mac laptop. Latest system. Please help get my boosters back and the game working. My ID is 105816630673036.

R3volut1on

Thank you

QueenMia

Thank you very much for all these details, guys, it's really appreciated! Our Bubblicious Studio is looking into it and trying to reproduce the problem so these info are helpful! We will keep you updated on this as soon as we can. Really sorry for the inconvenience.

@ajeeda1960 @Bubble8888 @R3volut1on @joebob - I have added a little something to your game to compensate the loss. We will be able to tell you more soon.

Thanks again for your patience and if you want some extra Gold in the meantime, you can let us know what's your favourite game mode here for a chance to win

joebob

joebob said:
hello, it's been 2 weeks that I do not get my boosters, I lost 5, my username 785216141625837. thank you
pc windons 7 google 785216141625837.

R3volut1on

This is my User ID: 280210365731865.