Win Gold Bars here with the New Episode on Bubble Witch3!

I got a new mobile phone and My Items are not same as older phone

Oct 31 I change my phone and I login by my account and I install bubble which 3 and signed 
but My level is same but my items are not coming to me 
so now my items are not with me and I sent several emails to your team 
Anne keeps sanding me same email without any solution 
So I want my item back ASAP
I hope this email is the last request 

Yoon
 

Comments

  • QueenRaffieQueenRaffie Posts: 528 Community Manager
    Hello @O2KEEEPER :)

    Welcome to our Community :hurrah:

    By connecting to Facebook or Kingdom, you are synchronising your progress with our game servers. Therefore, your progress and gold bars will be easily transferred from your old device to the new one. 

    However, boosters, extra lives, and extra moves are not saved on our servers, they are saved locally on the device on which they were purchased. This means, unlike Gold Bars and level progress, they won't transfer across to your new device.

    Fortunately, if you still have access to the old device, everything will still be there. Why not head on back over and use up those boosters to power through some levels before switching to your new device?

    Always remember that we never recommend storing too many boosters on your device. We offer a variety of ways to get free boosters every day so there is no need to stockpile them. Use them to get past those tricky levels!

    So, since you're here, don't forget to look at our Contests, there's always something to win on the Community and it starts here with a chance to win boosters

    Have a Bubblific day :3


    Celebrate with us our Community Anniversary HERE! 



    Diamond Diaries Saga- Win a badge and Gold Bars here
    Bubble Witch - Win Gold bars here! 
Sign In or Register to comment.

Howdy, Stranger!

It looks like you're new here. If you want to get involved, click one of these buttons!

Categories

Leaderboard