I have tried everything you have suggested with no success. The last two times the app would not start, goes to black screen and freezes, it worked after an update. Now it's frozen again. I you can't resolve this I will have Uninstaller all my King apps and give up. This would be sad because I have a lot of time and money invested. To recap I have turned the phone off and on, cleared the cache and cookies and updated the regularly with no luck. Help.