Dianne-12

Level 2

I am still having the not being connected to the internet use and I have had all the recent iPhone updates. I can’t collect my rewards since it keeps saying I’m not connected to the internet. How di I solve this irritating issue? 

Hi Dianne, Thanks for posting on King Care. As payment issues involve sensitive data and require personalized support we do not support these queries in the community. You can find the steps to take here: https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 No elsa, that didn't help get the…

I never got an answer. I'e had a few ti es I've lost money o coins or buying the special help so would like to see either my credit card refunded for some money or counseling being added to any of my multiple games I have downloaded. I am fi e I just want answers to this very frustrating problem