JustPlaying

Royalty

Comments

  • Hi Billy, Please make sure your graphics driver is up to date. What is the browser you are using? Have you tried a different browser? If its Chrome can you can try enabling WebGL by typing Chrome://flags in the address bar and enabling WebGL. Please let us know if this fixes your issue.
    in graphics WEB GL? Comment by JustPlaying May 2018
  • Hi Leona, Please make sure your graphics drivers are up to date. What is the broswer you are using to play on Facebook with. Have you tried a different browser? If its Chrome can you can try enabling WebGL by typing Chrome://flags in the address bar and enabling WebGL. Please let us know if this fixes your issue.
    in error message on candy crush soda Comment by JustPlaying May 2018
  • Hi suesun85, Please make sure you are running the latest drivers for you graphics card. Also try common troubleshooting and let us know if it helps. Facebook Windows 10
    in Black screen on Candy Crush Comment by JustPlaying May 2018
  • Hi Ben, Were you saving your progress by logging in with a king or Facebook account? If so your progress is saved on our server and you can get it back by logging into the account you were logged in with before. Please try the following steps in order to connect to your FB profile: 1) Start the game and disconnect from…
    in Lost my levels Comment by JustPlaying May 2018
  • Hi smourar, Thank you for posting on King Care. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one? Please try some common loading fixes: iOS Android Facebook Windows 10 Thanks, JustPlaying
    in Flashing black screen Comment by JustPlaying May 2018
  • Hi Ray, Please make sure your graphics drivers are up to date. What is the broswer you are using to play on Facebook with. If its Chrome can you can try enabling WebGL by typing Chrome://flags in the address bar and enabling WebGL. Please let us know if this fixes your issue.
    in Open Candy Crush soda Comment by JustPlaying May 2018
  • Hi Jenifer, Thank you for posting on King Care. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one? Please try some common loading fixes: iOS Android Facebook Windows 10 Thanks, JustPlaying
    in Can someone help me fix my Candy Crush Graphics Comment by JustPlaying May 2018
  • Hi Lynn, Thank you for posting on King Care. Pleae make sure your graphics drivers are up to date. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one? Please try some common loading fixes: Facebook Windows 10 Can…
    in I cant play candy crush saga on my computer any loner- I have windows version 10 -cant get all the g Comment by JustPlaying May 2018
  • Hi Redshark, I am sorry that you have experienced an issue with your purchase. Please follow the instructions in this link to resolve : https://care.king.com/en/blog/article/did-something-go-wrong-with-your-purchase-1 Sorry for the inconvenience JustPlaying
    in I made a purchase and I received the gold bars but no boosters on my iphone? Comment by JustPlaying May 2018
  • Hi Susan, Thank you for posting on King Care. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one? Please try some common loading fixes: iOS Android Facebook Windows 10 Thanks, JustPlaying
    in Since the latest updates to windows I cannot get into Cany Crush Saga Comment by JustPlaying May 2018
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