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Can someone help me fix my Candy Crush Graphics

Jenifer_Talbott

The layers in the graphics...some layers are missing!!

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Jenifer_Talbott

This did not solve my problem...

Jenifer_Talbott

Hi Jenifer,
Thank you for posting on King Care. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one?
Please try some common loading fixes:
iOS
Android
Facebook
Windows 10
Thanks,
JustPlaying

I am playing on a PC, Facebook and Firefox...It happened right after a windows 10 huge update...Let's pretend there are three graphic levels..one for the background the second for changing graphics and the third for interactive graphics...on my game the second level is missing...I cannot see what to click on

Hi Jenifer,

Thank you for posting on King Care. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one?

Please try some common loading fixes:

Thanks,

JustPlaying

Accepted answers

All comments

Hi Jenifer,

Thank you for posting on King Care. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one?

Please try some common loading fixes:

Thanks,

JustPlaying

Jenifer_Talbott

Hi Jenifer,
Thank you for posting on King Care. What is the device you are playing on? Is it through the game app, Facebook or on the King site? If using a browser which one and have you tried a different one?
Please try some common loading fixes:
iOS
Android
Facebook
Windows 10
Thanks,
JustPlaying

I am playing on a PC, Facebook and Firefox...It happened right after a windows 10 huge update...Let's pretend there are three graphic levels..one for the background the second for changing graphics and the third for interactive graphics...on my game the second level is missing...I cannot see what to click on

Jenifer_Talbott

This did not solve my problem...

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