LadyJEsq

Level 2

Thanks @Foley1362! I'll need all the luck I can get based on my research. Lol

Thanks @Lesley-6, I know you feel my pain. I don't think I'll be starting over though. In May 2018 when I began playing, this game was totally addictive. You had reasonable levels, twice daily challenges so you can quickly earn stardust, and friends like fairies and cats that actually were helpful. Now, on most days, it's…

@Foley1362 thanks again for your assistance with this matter. I emailed support and they got back to me quickly (lightning fast!) and offered to reset a newly created profile back to my old profile. That's nice but it isn't what I was hoping for. I thought by providing my info they could find my old profile and reconnect…

Thanks again @Foley1362. I found it when I went back and just submitted my ticket. 

Thanks @Foley1362 but as with most solutions on this site, that link is only for those playing on their phone (Apple/Android). I'm playing on my laptop with Windows 10. I didn't see any steps to report an issue, but I'll look again.

Thanks so much @Foley1362 and @Lesley-6. I appreciate your suggestions and help. Have a great evening! 

@Foley1362 the user ID listed is 11262586674. Also, I noticed that my avatar is also changed from a cow to a turtle, so it makes me wonder if the whole app has been compromised. 

Thanks @foley1362 and @Lesley-6. I only recently learned about creating a King account and when I tried, I thought I didn't have the option because I read somewhere about clicking on the crown (or King) which did nothing for me. It would be nice if it was indicated on the "Connect" button that there's another option other…

Thanks @Foley1362 I don't have an option for Google, just FB and I don't have a FB account. I read somewhere about clicking on the crown to create a King account, but nothing happens when I do that. It should indicate that setting an email is also an option on that button because it appears that FB is the only option. 

Hi @Foley1362, thank you very much. I don't have an option to create a King ID (at least not that I can tell, I can't click on a crown and have anything happen), but I did create a profile with my name and an avatar.