LoFiGummy Community Manager

Hi again, please make sure to check if there's another version of the game available for you to update to. The fix for this problem should be in the latest version of the game (either version 6.37.14 or 6.38.11)!

Hey there, so the Player ID is something that you can find in your settings in the game - you can see the instructions on this page: https://community.king.com/en/blog/kb/articles/2382-how-can-i-find-my-player-id The reason we ask for it specifically is so that we can be sure that we're looking at the right player and can…

Oh I'm late for this one… and can you believe my answer for this question? I'm a Community Manager at King! 😱😱😱😱

Hi there again @sonogal! I had a chat with the studio regarding this, and to fix this please do the following: Go to the app settings, and enable "Allow Tracking". Restart the Soda App. Log out from Facebook in the game. Log back into Facebook in the game. After doing this, you should not be prompted to log into Facebook…

Hi there @Spinnifix is the problem still with your game? I would try to restart the computer fully as well to make sure nothing is wrong there. Also, are you able to get to main menu, or does the game just close down immediately when you try to start it? If you get any error messages or such it would be helpful for me to…

Also wanted to respond to this, appreciate the insights here Elena. As noted, players like Lady_Choo are here on a voluntary basis and we appreciate what our community moderators do a ton! As I'm fairly new around these parts, I can't speak much for the time era that you're talking about here in the comment, but I can say…

So adding to what Lady_Choo said earlier the tagging system that we usually use to mass tag players is having some problems right now so it's a bit tough to do this tagging and it is saved for bigger events as it takes a long time to do it. I also wanted to add to look at expectations for this as well - it is great that an…

Hey there, for this you can take a look at this thread - it's a known problem that hopefully will be fixed soon! and thanks for the feedback @Lou_2002 and @Susiesyzygy! I've been told more players will see these changes very soon - so keep an eye out in your game for this the coming weeks!

Hey there @sanasystem and welcome! It seems like this is related to Candy Crush Saga, so I will move the thread there. As for your issue, please have a look at this article - as it may help you with your issue!

Hey Soda players! I've received news from the Studio that they've been able to identify the bug and are working on fixing it. Hopefully it will be fixed with the new levels coming later this week! I'll keep everyone posted once I have more information, thanks again for your patience! 🙌

Hey there @nancyb099, that sounds like potentially a bug! It should be open and you should be able to play other levels by going through it. Could you let me know which Player ID you have with this problem so I can check it with the studio?

It's good feedback either way, thanks for sharing. 🤗 Sorry to hear that @Amoonmoon 😣 Hope you feel better soon, and your results was impressive if you played like this under that condition!

Oh no! I wonder what happened? Did you get any type of error message when this happened? I can look with the studio to see if something weird happened. That's great feedback! If anyone else has feedback about the prizes, please feel free to share.