Comments
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Thank you for replying @ace19🤗 Screenshot will be really very helpful for me to report the issue, please🙏
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Hello @Biz510🤗 A Warm Welcome to the King Community! I am sorry to heat that you are experiencing an issue in your game! Do you see a "Grey" screen? Can you please post a screenshot for me? To reply back, please type below. To post screenshot, tap on the 2nd icon located in the bottom left corner of the comment box🍫🍫
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Hello @ace19🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue in your game! Are you playing Candy Crush Saga? If so, which device are you using to play the game? Do you see any error pop-up or anything else when your level ends? When you win the level again next time, can you take a screenshot and…
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Hello @rockmanvera🤗 A Warm Welcome to the King Community! I am sorry to say that I am not clear on which "points" you are talking about!! Is it a Gift Card that you have added to your Candy Crush Soda Saga game by mistake? If not, can you please tell me which device you are using and which points you were mentioning? To…
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Hello @silvanalopez3🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue in your game! Which device are you using to play the game? Can you please try this —> Log out of the game — close the App — shutdown your device — restart it after 5 minutes — reopen the App — log back into the game — replay an…
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Thank you, Cooper🤗 I will get back to you if our Game Experts' team need any other details! Happy Holidays🎄❄️
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Hello @kat1961🤗 A Warm Welcome to the King Community! Did the issue resolved and the Gold Bars reach into your game or are you still waiting for assistance?
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Hello @PatDarmMill🤗 A Warm Welcome back to the King Community! I am sorry to hear that you are experiencing the "Grey screen" issue in your game! I just need a clarification! Are you using an iOS device and Windows 10/11 App as well to play the game? Or are you playing on Facebook browser? NOTE: Please do not reinstall the…
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Hello @Pergrdnr61🤗 A Warm Welcome to the King Community! Did you earn 3rd place in the Winter Cup Tournament that has ended 3 days ago? If so, that is only the Qualifiers round! We still have to go through 3 rounds — First Knockouts, Second Knockouts and Finals!! Gold Bars will be given to the winners of the Final rounds!…
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Hello and Welcome to the King Community @king3759🤗 Are you playing Candy Crush Saga? If so, do you have any questions in your game? Please reply back by typing below in English ONLY so that, we all can understand and assist you better! Thank you and have a great weekend ahead🍫🍫
