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I haven’t been able to play game for 2 days. My screen is froze and grayed out.
Gra przez FB. Ekran zamraża się. Nie da się grać
Hello, tapping didn’t work. Thank you for trying to get it taken care of. Have a good day.
Hey there @Cooper2015 . Hope you're doing well, thank you for providing your Core ID. I've already passed it onto our team so they can work their magic and hopefully fix the issue for you. Now all I need from you is to please follow the steps below. Do bear in mind that this is a temporary workaround to help you get back to playing, however this is a manual workaround so we will need some days to implement it in your game (hence why we need your Core ID):
Thanks in advance and have a great day!
Thank you!
Thank you, Cooper🤗
I will get back to you if our Game Experts' team need any other details!
Happy Holidays🎄❄️
Hi, thank you for getting back to me. My ID is 6879414259. Glad I didn’t try to reinstall.Thanks again!
Hello @Cooper2015🤗 A Warm Welcome to the King Community!
I am sorry to hear about the issue in your game!
I am glad to hear that you did not reinstall your game, which is a smart decision🌟 Since the issue is not on your side, deleting the App will not help and does not resolve the issue!
This issue is being investigated by the King team, but the fix is taking longer!
Thank you for providing the details of your device. Can you provide your game ID number as well? If you do not know how to, please check 👉️THIS Link👈️
Hope to talk to you soon🎄❄️
I play on iPhone 16 pro max. Never had an issue through the years. Game is still frozen.
It’s frozen on map screen to start a new level. I’ve tried everything but deleting. I don’t want to lose all my stuff.
Hi and Welcome to the King Community
Thank you for report it, Which device are you play . Is same issues like this?
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Unable to purchase
Anyone else have an issue with the booster wheel not letting you spin? Mine says come back in xxx hours for the next spin, but the next spin never comes. I am so stuck on level 7280 and I need some booster help!!
Is anyone else’s games freezing and then crashing? The last few days my games are consistently freezing and crashing. Costing me gold bars and boosters. I have good internet service and am having the same problem using my data on my phone. update. Still having the same problem. My internet and my iphone 17 pro have not…