PummyRaj

Moderator

Thank you for replying back and confirming about the device, Cindy🤗 Please follow below steps on your Kindle⬇️ Use this link. Once you are logged in with your Amazon ID click on Report a Problem and follow the onscreen steps Click here for more information Please let me know if you have any other questions🍫🍫

Hello @ELENIZ🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue in your game! Can you please tell me which events were those that you won, but did not receive the prize? You said it happened at least 10 times! Was it just today or has it been happening from a while? Which device are you using to…

Hello again @LesegoK🤗 Did you delete your game App because of the Ad issue you have reported in your previous complaint? With regards to lost lives — this is the result of the reinstallation. Not just the lives, you have lost the boosters as well! The reason for this is, both lives and the boosters are stored on local…

Hello @LesegoK🤗 A Warm Welcome to the King Community! I have not heard of this issue before! Hence, I will have to report to our Community In-charge team! Can you please tell me which device you are using to play the game? And which version of the App do you have? The Ad that was playing in the background, was it a…

Hello @a10covington🤗 A Warm Welcome to the King Community! I am sorry to hear about the issue in your game! Which device are you using to play the game and which level was it that froze? Were you watching an Ad video when your game froze? The more details you provide about the issue, the better assistance I can be. Please…

Hello @CindyJF🤗 A Warm Welcome to the King Community! Are you playing the game on Amazon Kindle? Please reply by typing below🍫🍫

Hello @tina_miamunroe🤗 A Warm Welcome to the King Community! Are you playing the game with Facebook or Kingdom account? Which device are you using to play the game? Did you recently changed you profile picture and it is not showing up? If so, did you change it directly in your game?

Hello @redtwodoor🙋‍♀️ Are you saying⬇️ (1) your Chocolate box is not changing to the next one and not giving you the prizes even after finishing the tasks? (2) OR are you not receiving the Gold Bars after finishing the tasks, but the Chocolate box changes to next one? Does it show Gold Bars as one of the rewards? ** If you…

Hi Elsa🤗 Since you have already crossed level # 700, you can play only 700! Only farmers that did not reach level # 700 are allowed to play level #70!

Hi Ina🙋‍♀️ There are no 700 or 7,000 or 70,000 scores! Only ⬇️