QueenB

Community Manager

Comments

  • @Alienscar I was referring to both!
    in Issues With Vanilla Comment by QueenB 4:31PM
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3464107#Comment_3464107 Glad to hear your progress is back 🤩 About the GB and boosters, do you remember roughly how much you had?
    in Changing from Facebook Account to Gmail Comment by QueenB 4:19PM
  • Hey @Alienscar You're going to love the timing on this… I literally lost my patience with this exact issue yesterday, made a screen recording, and sent it to Vanilla 😅 We had a meeting with them and pushed pretty hard to have this prioritized. The good news is they were able to reproduce it and it’s now on their radar as a…
    in Issues With Vanilla Comment by QueenB 2:47PM
  • Hey @Anniseh thanks for taking the time to share these ideas, it’s always great to see players thinking about how the game could feel better to play 🙂 The search bar suggestion comes up quite a bit, especially from players who are far along on the map, so you’re definitely not alone there. It’s a very real pain point, and…
    in ideas to make the game better Comment by QueenB 2:35PM
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3463983#Comment_3463983 Hi @Maria_Jo thanks for the update, and I’m really glad to hear you were able to get into your King account 👍 And a big thank you to @Alienscar as well for jumping in and helping out here 🙏 I’ve reached out on your behalf to make sure…
    in Changing from Facebook Account to Gmail Comment by QueenB 2:20PM
  • Hi @fazehad01, If you still see your progress on the game app on your mobile device, that means it’s stored locally there, even if your old Facebook account is no longer available. In that case, you can secure it by linking it to a King account instead of Facebook. Here’s what I’d recommend: Open the game on the device…
    in Please help me reconnect my game to my new Facebook account  Comment by QueenB 11:29AM
  • @kiara_wael @MountainMom 🤩
    in 🍬 Crush &Tell - Episode 6 (Final): Let’s Talk Blockers! What’s Your Favorite (and Why)? Comment by QueenB 10:10AM
  • Gotcha @Alienscar thanks for clarifying that 👍 @tdemo Thanks for getting back to us and as mentioned here, it's a known issue which unfortunately is still around so we will keep flagging this to the team but I'm afraid there is not much we can do to remove these ads from your game at the moment.
    in Ads that start with green line across bottom problem Comment by QueenB January 14
  • Hi @Flowiggle and thanks for sharing how you feel and I appreciate you being open about it. At the moment, it isn’t possible to replace or remove specific level themes. That said, feedback like yours is still important, and I’ll make sure it’s noted and passed along to the team for awareness. If you’d prefer to skip past…
    in Snake level Comment by QueenB January 14
  • Hi @gabylucaroni thanks for your message. A quick note that the Community here is in English only. Just to clarify, ads including Sweet Cinema aren’t guaranteed to be available all the time. Ads can also disappear if: There are no ads available at that moment The game doesn’t have a stable internet connection The feature…
    in Porque no veo mis anuncios ni el cinema dulce? Comment by QueenB January 14
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