Comments
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Hi @anbamber95 👋 Sorry to hear you're running into this, that’s definitely not a great experience. The good news is that the team is already looking into reports about Blue Candies not being counted correctly in the All Stars leaderboard, so that part is currently being investigated. Since you’ve already contacted Player…
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Perfect thank you for confirming this 🙏 So this issue should have been fixed a while ago 🤔… which game app version do you have installed and can you let me know what is your Game ID? Here’s how to find it:👉 How to find your Game ID Also, keep playing as it should not happen every time and I'll wait for your reply!
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Hi @sher54, Could you share a screenshot of the game so we can have a look at the font size? Thank you ☺️
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Hi @mrmilkins 👋 The 10x Multiplier Tokens activates immediately once it’s selected and the score from that round is counted right away. Because of that, it's not possible to restore the multiplier once it has been used. I understand it can be frustrating if it was triggered by accident and your feedback about the placement…
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Hi @Alienscar 😊 You’re absolutely right about the Booster Wheel… The question that came up was mainly about whether the Daily Treat Machine followed the same reset logic. I checked with the team and they confirmed that it also resets at midnight and takes the player’s timezone into account. So both features reset daily…
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Hi @michimune All players receive 6 tokens in total for the tournament, and they can be activated during active leaderboard rounds to boost your score for a limited time. Good luck in the competition 🍬💙
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Hi @KarwanBB 😊 Thanks for confirming about the date change. Just to make sure everything is set correctly now, could you please check: • Is your phone’s date set back to the correct current date? • Is “Automatic date and time” turned on in your device settings? After checking that, please fully close the game and restart…
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Hi @cookiemae 😊 That’s actually a very fair question. And you’re right, sometimes when players see differences in features or offers, it’s because they’re part of a test. We test a lot of things in Candy Crush Saga before they’re released to everyone. Different teams run different experiments at different times, and they…
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Hi there 😊 There is no separate sign-up needed for Candy Crush All Stars. If you are in an eligible country and have reached the required level in the game, the event will automatically appear in your game when it starts. If you don’t see All Stars: Make sure your game is updated Restart your device Check that you are…
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Hi there 😊 All Stars is available in France… If you don’t see the event in your game, please check the following: Make sure your game is updated to the latest version Restart your device Make sure you are connected to the internet It can also take some time for the event to show up in your game so keep playing and give it…
