QueenB

Community Manager

Comments

  • Hey @PJRich897 thanks for sharing the screenshot. That’s actually really helpful 👍 I’ve seen another player report the same thing today, so I’ll make sure this gets flagged to the team. To help us narrow it down a bit, could you let me know: Which device you’re playing on Your game app version Also, quick check: if you…
    in 🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix! Comment by QueenB January 8
  • Wow, thank you so much for this incredible feedback @Creative_Elsa 😃 It means a lot to hear how much you enjoyed the video and I know Mick and the team will be thrilled to hear your kind words. Thank you also for resurfacing your ideas and for taking the time to share these reflections with us. I’ll make sure your message…
    in 🍬 Crush & Tell Episode 5: Game Design Comment by QueenB January 8
  • Hi @Chispa2 thanks for reaching out, and I’m really sorry this has caused you stress. I completely understand how upsetting it is to be waiting for prizes you’ve rightfully won. I’ve checked on this, and I can confirm that your Winter Wishes prizes were sent on January 3rd to your account (including the Gold Bars and…
    in ENDED ⛄️ Winter Wishes 2025 ❄️ in Candy Crush Saga 🎄 Comment by QueenB January 8
  • Hi @macisaac99 Just to make sure we understand correctly, can you confirm what you mean by “the level hasn’t changed”? Do you mean: Level 4705 itself looks different for other players (or in videos) but not for you, or Level 4705 is your last available level, so you don’t have any new levels to play? To help us take a…
    in level has not changed for me Comment by QueenB January 8
  • Hi @Sadat01 No, Candy Crush Saga doesn’t pay real money just for playing. We’ve seen this question come up a lot recently, so we put together a clear explanation here that also covers scams you might see online: 👉 Can You Get Paid to Play Candy Crush Saga? Answer: No 👎 Hope this helps ☺️
    in Make money from candy crush saga Comment by QueenB January 8
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3460434#Comment_3460434 Hi @Anniseh 😃 Your 21K level badge has been added, sorry you ran into issues requesting it and I'll investigate to check why this happened. Also, congrats achieving this milestone 🥳
    in how to claim a milestone badge Comment by QueenB January 8
  • Hey @acgrimmett, yikes 😬 that definitely doesn’t look right. Thanks for the heads-up! If you don’t mind, could you let me know which device you’re playing on and your game app version? I’ll flag it so the team is aware. And if this keeps popping up again, please let me know so we can take a closer look and see what’s going…
    in 🚫 End-of-level screen buttons overlapping / jumbled - Edited by CM: Working on a fix! Comment by QueenB January 8
  • @kiara_wael 🤩
    in 🍬 Crush & Tell Episode 5: Game Design Comment by QueenB January 8
  • And that’s a wrap! Winter Cup is officially over ❄️🏆 Huge congratulations to everyone who made it to the top. You’ll be receiving 100 Gold Bars each month throughout 2026, with the first batch arriving by the end of January 💛 Thanks to everyone who played, shared tips, and joined the conversations along the way. Hope you…
    in ❄️🏆 Winter Cup 2025 is here 🥳 Comment by QueenB January 7
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3455664#Comment_3455664 Happy New Year @christinewupp and apologies for the delay in getting back to you! I was away for the holidays and just catching up now. Totally hear you on this as we’ve run into the same issue ourselves and yes, it’s super annoying.…
    in ❄️🏆 Winter Cup 2025 is here 🥳 Comment by QueenB January 5
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