QueenB

Community Manager

Comments

  • Hi @Wannawin thanks for flagging this. If you saw a pop-up for unlimited play with perks but nothing activated after that, that’s definitely confusing. Could you let me know when this popped up today or earlier and what device you’re playing on? I’ll check with the team to see if anything was meant to go out or if this…
    in Gift card Comment by QueenB 4:55PM
  • Thank you @Maria_Jo! I've reached out to support so they can help, please keep an eye out in your game 😉
    in Changing from Facebook Account to Gmail Comment by QueenB 4:37PM
  • @Alienscar 🫣🥴 uff so sorry… just reached out again and provided them these images as well, really hope they can solve this ASAP 🥺
    in Issues With Vanilla Comment by QueenB 4:33PM
  • @Alienscar I was referring to both!
    in Issues With Vanilla Comment by QueenB 4:31PM
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3464107#Comment_3464107 Glad to hear your progress is back 🤩 About the GB and boosters, do you remember roughly how much you had?
    in Changing from Facebook Account to Gmail Comment by QueenB 4:19PM
  • Hey @Alienscar You're going to love the timing on this… I literally lost my patience with this exact issue yesterday, made a screen recording, and sent it to Vanilla 😅 We had a meeting with them and pushed pretty hard to have this prioritized. The good news is they were able to reproduce it and it’s now on their radar as a…
    in Issues With Vanilla Comment by QueenB 2:47PM
  • Hey @Anniseh thanks for taking the time to share these ideas, it’s always great to see players thinking about how the game could feel better to play 🙂 The search bar suggestion comes up quite a bit, especially from players who are far along on the map, so you’re definitely not alone there. It’s a very real pain point, and…
    in ideas to make the game better Comment by QueenB 2:35PM
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3463983#Comment_3463983 Hi @Maria_Jo thanks for the update, and I’m really glad to hear you were able to get into your King account 👍 And a big thank you to @Alienscar as well for jumping in and helping out here 🙏 I’ve reached out on your behalf to make sure…
    in Changing from Facebook Account to Gmail Comment by QueenB 2:20PM
  • Hi @fazehad01, If you still see your progress on the game app on your mobile device, that means it’s stored locally there, even if your old Facebook account is no longer available. In that case, you can secure it by linking it to a King account instead of Facebook. Here’s what I’d recommend: Open the game on the device…
    in Please help me reconnect my game to my new Facebook account  Comment by QueenB 11:29AM
  • @kiara_wael @MountainMom 🤩
    in 🍬 Crush &Tell - Episode 6 (Final): Let’s Talk Blockers! What’s Your Favorite (and Why)? Comment by QueenB 10:10AM
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