QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/comment/3196034#Comment_3196034 Wonderful! 🤗 I'll pass your ID over to Support, so keep an eye on your game inventory 😉

https://community.king.com/en/candy-crush-saga/discussion/475566/feedback-on-the-candy-crush-game-experience Hi Egyptiansha44 and warm welcome to the community 😊 Thank you so much for sharing this thoughtful feedback with us. We completely understand where you’re coming from, and appreciate your honesty in expressing how…

Hi @KrisKL and @christinewupp, Thanks for tagging me! I know it can be really frustrating when there aren’t enough moves to complete a level. KrisKL, I’d recommend trying to update the game if you haven’t already, as christinewupp mentioned. Sometimes updates can fix these kinds of issues by resetting the move count. In…

https://community.king.com/en/candy-crush-saga/discussion/comment/3195667#Comment_3195667 Thanks for the tag 😉 I see what you mean about win streaks and starting boosters potentially blocking moves in certain levels. I’ll pass this feedback along to the team. Thanks for sharing your insights, as always 🤗

https://community.king.com/en/candy-crush-saga/discussion/475725/ive-lost-my-promotion Hi dydy94400, I’m sorry to hear that you lost your win streak and boosters. It’s always frustrating when you feel like you’re on a roll and then encounter a setback. We definitely want you to enjoy the game, so I understand why this…

https://community.king.com/en/candy-crush-saga/discussion/comment/3195795#Comment_3195795 Hey Nazia1843 😊 I’m so glad your game progress is back, but I know how much those boosters mean. Don’t worry, I got you! Could you please share your Game ID so we can send a little something your way? You can find instructions on…

https://community.king.com/en/candy-crush-saga/discussion/comment/3195232#Comment_3195232 I appreciate your careful attention and feedback. It seems there was a misunderstanding in the initial response, these levels can indeed be tricky, especially with the specific mechanics around frosting and mixers. We strive to…

https://community.king.com/en/candy-crush-saga/discussion/comment/3195188#Comment_3195188 Hmm interesting, thanks for sharing this 🤔 There are 2 ways of accessing the Help Center via the game app: Option 1: as soon as you open the game app and select the gear icon. Option 2: when you are on the Saga map on top right…

https://community.king.com/en/candy-crush-saga/discussion/475009/im-in-trouble Hey Nazia1843 I'm so sorry to hear the issue is still persisting, could you try reinstalling the game app? Sometimes, a fresh install helps clear any glitches. Don’t worry, your progress is safe as long as you’re connected to your King or…

https://community.king.com/en/candy-crush-saga/discussion/comment/3194970#Comment_3194970 Hey Peter, I believe you have received the automated response as your message is missing some info such as your Game ID and the device you're having the issue on. To ensure they have all the necessary details of your account, could…