QueenB

Community Manager

Comments

  • Hi @Laineos and @angel20004 🙂 Thank you for sharing your detailed feedback and concerns. I understand how frustrating it can be when things don’t go as expected, especially during such an important event. Rest assured, I’ll pass along your observations to the team, as it's important they hear how these issues are impacting…
  • https://community.king.com/en/candy-crush-saga/discussion/471989/why-i-am-not-getting-boosters-after-level-failed Hi @Aparn_Bandaru143, Could you please clarify which feature you’re referring to when expecting boosters after failing a level? Is it an event or part of the game where you previously received boosters? This…
  • https://community.king.com/en/candy-crush-saga/discussion/471986/why-i-can-t-recive-life-from-my-freinds Hi @jamila77, To help resolve your issue, could you let me know: Have you ensured the game is properly connected to your Facebook or King account? Are you seeing any error messages when requesting or receiving lives? Is…
  • https://community.king.com/en/candy-crush-saga/discussion/471987/purani-progress-se-aage-khelna-hai Hello and welcome to our Community 🤗 Thank you for joining us! We love chatting and helping out, but we do all our conversations in English so everyone can understand and join in. Could you please re-post your question in…
  • https://community.king.com/en/candy-crush-saga/discussion/471982/the-game-got-too-slow Hi @츄파춥스, Sorry to hear your game is running slowly! Here are some steps you can try to speed things up: Restart your device to refresh the system. Clear cache from the game in your device settings. Check for updates: Make sure the game…
  • https://community.king.com/en/candy-crush-saga/discussion/471981/hello Hi @HABIBUR0567499380, Hello! 😊 How can I help you today? If you have any questions or need assistance, feel free to ask!
    in Hello Comment by QueenB October 2024
  • https://community.king.com/en/candy-crush-saga/discussion/471979/music-tournament-round-3-finalist Hi @f1ref1y, The winners of the Music Festival final round will be contacted through the game app after the vetting period, which starts today. If you’ve won something, you’ll receive a notification soon. Keep an eye on your…
  • @kiara_wael @PummyRaj @bearwithme Let the fun begin 👽🛸
  • https://community.king.com/en/candy-crush-saga/discussion/471976/help-me-out-pls Hi @AKS_IND, Sorry to hear that Candy Royale suddenly ended for you! It's possible the timer for the event ran out, or the team may have decided to remove it if there were any issues impacting the game. Unfortunately, these things happen…
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3173812#Comment_3173812 I've passed on your feedback about the boxes and thanks for taking the time to report this 🤗