Comments
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https://community.king.com/en/candy-crush-saga/discussion/comment/3121559#Comment_3121559 Yes, the event is now over but the details will help the team figure out what went wrong before we release it for testing again 😉 Thank you for your collaboration and patience while we work on it 🙏
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Hi everyone, We understand that some of you experienced issues with the recent event, Baker’s Box and the spoons not working. We apologize for any inconvenience this may have caused. We have communicated the details to the studio to ensure these issues are resolved for the next iteration as this was just a test. Thank you…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3121498#Comment_3121498 That is a good question 😅 I'm investigating this now 😉
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https://community.king.com/en/candy-crush-saga/discussion/comment/3119011#Comment_3119011 Apologies for the delay in getting back to you 😥 The next time you open the game, your Gold bars should be available 🤗
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https://community.king.com/en/candy-crush-saga/discussion/comment/3121465#Comment_3121465 Hi Plazaman, Thank you for your comment and for raising a valid concern about the usefulness of the responses provided in the forum. I understand where you're coming from, especially when it comes to new players who might not have…
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https://community.king.com/en/candy-crush-saga/discussion/460543/facebook-to-gmail-convert Hi there 😃 Please, follow these steps here on how to connect your game to a King account using your gmail. Hope this helps!
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https://community.king.com/en/candy-crush-saga/discussion/461245/do-i-get-my-old-progress Hi HHPA, welcome to the Community! To transfer your progress from Facebook to a King account, follow these steps: Open Candy Crush Saga on your device and go to the settings menu (gear icon). Tap on "Profile" and select "Log out" if…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3121004#Comment_3121004 Hi Clgw, I'm afraid you will need assistance from our Player Support team so please reach out to them again but this time, select Lost Progress as the subject. If you get another auto reply, reply back again and wait as that will get…
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https://community.king.com/en/candy-crush-saga/discussion/comment/3109710#Comment_3109710 https://community.king.com/en/candy-crush-saga/discussion/comment/3119934#Comment_3119934 Thank you both for reporting this and sharing the screenshots. What happens when you tap on the frosting? Does nothing happen? After collecting…
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@Carol-38 I have some news about our "Sneaky Melon Duck" There seems to be an issue fetching player’s name/nickname so the team will have to take some time and investigate this and see how they can improve it. This is I'm afraid a long process so I don't expect the issue to get solved right away but it will get fixed in…
