QueenB

Community Manager

Comments

  • https://community.king.com/en/candy-crush-saga/discussion/comment/3121797#Comment_3121797 Excellent 😊 I can see that your ticket has successfully been received and it looks like there is an issue in which they need the developers to help. Please, keep touch with Support as they will assist you further. Really hope they get…
    in Connecting to Facebook Account Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/461327/how-do-i-get-a-refund-for-an-accidental-purchase-on-candy-crush Hi p2atstg, welcome to the Community 😃 If you need a refund for an accidental purchase on Candy Crush, follow these steps: Open the game app and go to the settings menu (gear icon). Tap on the…
    in how do I get a refund for an accidental purchase on candy crush? Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3120754#Comment_3120754 Hi TanGav, Thank you for reaching out to us with this issue! Unfortunately, the event is now over but we are making sure the team behind this feature is aware of what is happening and I would like to share your experience with them.…
    in How do I play Baker's Box? Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3121559#Comment_3121559 Yes, the event is now over but the details will help the team figure out what went wrong before we release it for testing again 😉 Thank you for your collaboration and patience while we work on it 🙏
    in How do I play Baker's Box? Comment by QueenB July 2024
  • Hi everyone, We understand that some of you experienced issues with the recent event, Baker’s Box and the spoons not working. We apologize for any inconvenience this may have caused. We have communicated the details to the studio to ensure these issues are resolved for the next iteration as this was just a test. Thank you…
    in How do I play Baker's Box? Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3121498#Comment_3121498 That is a good question 😅 I'm investigating this now 😉
    in Game fantástico Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3119011#Comment_3119011 Apologies for the delay in getting back to you 😥 The next time you open the game, your Gold bars should be available 🤗
    in (Taking a break) 🙋‍♀️🙋 Help a Newbie & earn up to 200 Gold Bars a month! Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/comment/3121465#Comment_3121465 Hi Plazaman, Thank you for your comment and for raising a valid concern about the usefulness of the responses provided in the forum. I understand where you're coming from, especially when it comes to new players who might not have…
    in level 15880 Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/460543/facebook-to-gmail-convert Hi there 😃 Please, follow these steps here on how to connect your game to a King account using your gmail. Hope this helps!
    in Facebook to Gmail convert Comment by QueenB July 2024
  • https://community.king.com/en/candy-crush-saga/discussion/461245/do-i-get-my-old-progress Hi HHPA, welcome to the Community! To transfer your progress from Facebook to a King account, follow these steps: Open Candy Crush Saga on your device and go to the settings menu (gear icon). Tap on "Profile" and select "Log out" if…
    in Do I get my old progress? Comment by QueenB July 2024
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