Chat about Candy Crush Saga, share thoughts, news, or anything sweet!
Stuck or having trouble with Candy Crush Saga? Ask your question here and get help from others.
Enter for a chance to win Gold Bars and sweet in-game rewards in Candy Crush Saga!
Have a sweet suggestion? Share your ideas to help improve Candy Crush Saga.
This is your chill zone! Talk about anything that’s not Candy-related with other Candy players!.
I continue to collect the games' currency of spoons but no award is triggered and thre is no award chart.
This event has appeared in my Candy Crush game again today and is still not working. I had the same issue as last time this event ran. Right now I have 7 spoons that I cannot use to smash the boxes to reveal the baked goods underneath.
I contacted King Customer Care on August 17, 2024 regarding the same issue I had with 77 Spoons and again with no response regarding this issue. I am operating on an Android Device.
Have a great day 😊
August 30, 2024 - 05:55 AM NST
Hi everyone,
We understand that some of you experienced issues with the recent event, Baker’s Box and the spoons not working.
We apologize for any inconvenience this may have caused. We have communicated the details to the studio to ensure these issues are resolved for the next iteration as this was just a test.
Thank you for your understanding and continued support. We hope to have Baker’s Box back soon and running smoothly 😊
once you have spoons, keep tapping on the frosting in the box to uncover things to achieve your rewards 😊
Good lord, forum ate my post.
Anyway you are not playing again AI, it is just programmed.
Hi! This is an event that only a few players get, and it’s my first time getting it too.
Your problem is that you cannot mine cookies. Click the picture below to mine them.
Please help me with the spoons Thank you
You are 💯 percent correct. I have been saying this for months and I believe you even commented on my post when I asked this very direct question. Unfortunately, the biggest problem is that no one will come out and say it so we can stop contacting King Customer Care looking for answers.
King Customer Care continues to refer us to the Community with a link which is like looking for a needle in a haystack instead of a direct link that addresses the actual online submission.
I was given 20 Gold Bars which which I believe is their way for me to stop with the submissions but it still doesn't address the problem.
Honesty is still the best policy and I just wish someone whether it is from Customer Care or within the Community to be honest with everyone about what is actually happening to eliminate all these unnecessary emails and posts.
Have a great day😊
September 2, 2024 04:05 PM NST
@Colleen Companion Welsh I believe that this community is now becoming support for King. I really feel they have so many issues with the game that they are not able to handle the number of emails they get so send them here. The community need to be revamped to accommodate the change.
Thank you again for getting back to me. My email this morning (pasted below) suggests this to me which is even more frustrating simply because the link provided does not answer any direct questions with respect to the Baker's Box event. This event is also not listed under events tab in the help section of Candy Crush which again provides no assistance.
Perhaps if Customer Care is continually referring players to the Community for assistance there should be a direct link provided to the specific issue identified rather than have members speculate where the appropriate answer might be found.
Thank you for getting in touch regarding the ongoing known issue in Candy Crush Saga.
Rest assured, we are currently working to resolve the issue as soon as possible and get you back to playing Candy Crush Saga.
In the meantime, you can check out our Community page here for up to date information regarding the game:
https://community.king.com/en/
September 2, 2024 - 11:10 AM NST
Hi Colleen 😊
I can confirm that the Player Support team has received a few more reports similar to yours, and they’ve flagged this to the team in charge. The team will need to continue working on this feature, and they apologize for the trouble it’s causing.
I know that this is frustrating, but we thank you for your patience while they work on resolving the issue.
I have reached out to King Customer Care again to explain my issues with the Baker's Box. They assured me that the issues I was having were fixed with the last update. I replied and confirmed that my Android Tablet is set to automatic updates and the last update five days ago have not resolved this issue. Screenshot shot below has already been provided to Customer Care. The last time this event ran I collected 70+ spoons with the same issues. Particulars also provided to Customer Care with no response other than a feedback form for referring me to the Community.
Have a great day🙂
Thanks for reaching out to me. Unfortunately it won't let me tap on any other areas on this screen. It is frozen on the tutorial page which is the same as last week when I had this particular event. Have a great weekend 🙂
August 30, 2024 - 11:05 AM NST
Forgot to ask, so when you tap on the frosting, nothing happens? Have you tried tapping other areas than the one that the tutorial is showing?
Hi Colleen 😃
Thanks for bringing this issue to our attention. We've reported the problem with the spoons in the Baker’s Box event to the team, and they are looking into it 😉
We understand how frustrating this must be, especially after experiencing it before. Unfortunately, this is still under testing so you might still have this issue until the event ends but hopefully, you will have a better experience next time they run it 🤞
@QueenB
Hi TanGav,
Thank you for reaching out to us with this issue! Unfortunately, the event is now over but we are making sure the team behind this feature is aware of what is happening and I would like to share your experience with them.
Could you please let me know which device you are playing on, Apple, Android, the operating system your device is using and the game app version you have installed?
Thank you so much for your collaboration 🙏
Yes, the event is now over but the details will help the team figure out what went wrong before we release it for testing again 😉
Thank you for your collaboration and patience while we work on it 🙏
It won’t let me tap anything but the one square with the text box always just the demo but I do collect spoons just can’t do anything with them now the event is over so can’t get anything
player ID: 1762705316
Thank you both for reporting this and sharing the screenshots. What happens when you tap on the frosting? Does nothing happen?
After collecting spoons, you need to tap on the frosting to uncover the items, does that not work?
Takes me back into the map so nothing. Now I have 84 useless spoons
Hello @dkny5759🤗 A Warm Welcome to the King Community!
In general, this is how the feature should work —> Baker's Box (description provided by one of our Community friends @steventseng
There are few complaints by players saying that they are not able to use the spoons! Are you experiencing any glitches like that OR just trying to find out as this feature is new in your game?
Please reply back by typing below🍫🍫
How
Hi @nursiepooh🤗
I have reported to the Community In-charge about this isuse! But, we will not be receiving any reply till tomorrow as they do not work over the weekends.
We have other complaints too! But, for some players, the event is ending in few hours😕
New here? Sign in or create an account to join the fun.
I have 16 spoons but does not do anything Here are my screenshots cannot collect anything just always get the same screens
I’m playing CCS and the Bakers box event. I have 52 spoons but cannot get past the instructions to use them.
Hello @hiserman🤗 A Warm Welcome to back to the King Community!
I was writing to ask you what is happening when you try to use the Spoons! But, thank you for replying back and providing more details.
I do not have this feature yet! Hence (except for reading from other players' explanation). I am not fully aware on how the feature works!
In your above screenshot, I notice there is "Tap to continue" button. What is happening when you click on it?
Oh!! I forgot to mention that we have received few more complaints in this weekend regarding this feature!!
I am not receiving my rewards
How to establish free bars and other
Bir sürü güçlendirici envanter vardı telefonum kapanıp açıldıktan sonra hepsi hesabımdan silinmiş buna bir çözüm yolu bulun
in my weekly contest it is not recording my progress. It says I have only won 5 levels this week and I’ve actually won like 7 episodes. I have played at least 150 levels this week. I am Nikki #8 on the list
This is happening a lot. Anyone else?
Many of you have asked about the video ads feature in Candy Crush Saga. If you're wondering why the ads have disappeared from your game or why a friend has them but you don’t, here's a quick explanation: 🔄 Video ads are not a permanent feature in the game. Like other special features, they can come and go. They’re…
We're aware of an issue affecting the latest levels in Candy Crush Saga, and we're really sorry for the inconvenience. Some players have reported the following: Weekly Contest progress isn’t updating Episode Race counter isn’t advancing Game progress resets to level 19,686 after closing and reopening the game Sync issues…
Welcome to the Community 👋 If you’re having trouble with your game, whether it’s missing progress, a purchase issue, or something not working, the fastest way to find answers is through our Help Center 🔍 Why the Help Center first? Always up to date Available in multiple languages Covers everything from game progress to…
