QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/comment/3100709#Comment_3100709 I'm sorry our suggestions has not helped 😔 We understand how frustrating this must be so you might want to reach out to Player Support Team and see if they can identify anything that might be causing this issue. Here’s how you can…

https://community.king.com/en/candy-crush-saga/discussion/456925/why-does-my-game-boot-me-out-when-im-in-a-game-especially-when-im-only-moves-away-from-winning Hi VivlaN2, I'm sorry to hear that you're experiencing this issue. Have you noticed if there is any specific levels this occurs or if you happen to use any special…

https://community.king.com/en/candy-crush-saga/discussion/456922/is-this-normal-bug-or-rigged Hi edmwang, Thanks for reaching out! What you're seeing is normal game behavior and not a bug or rigged situation. Super hard levels are designed to be more challenging, and sometimes they come with fewer moves to increase the…

https://community.king.com/en/candy-crush-saga/discussion/456923/how-to-make-money Hi sheryllluva, In Candy Crush Saga, there isn't a way to make real money. The game is designed for fun and entertainment. You can earn in-game rewards like boosters and gold bars to help you progress through levels, but these can't be…

https://community.king.com/en/candy-crush-saga/discussion/comment/3100556#Comment_3100556 Hi @sauren 😃 I'm so sorry to hear about the glitch you experienced in Candy Royale, especially when you were so close to winning level 16032. That must have been incredibly frustrating 😔 I appreciate you updating us that your win…

https://community.king.com/en/candy-crush-saga/discussion/comment/3090777#Comment_3090777 Hi Peter 😃 Apologies for the time it has taken for us to get back to you! The studio came back to me and after reviewing the tracking for that date, we didn’t find anything unusual. Based on your description, it seems you’re not…

https://community.king.com/en/candy-crush-saga/discussion/comment/3100517#Comment_3100517 Me again 😊 Question, do you happen to play on multiple devices with the same account and are you playing offline or connected to a strong internet connection?

https://community.king.com/en/candy-crush-saga/discussion/456904/when-i-try-and-use-treasure-hunt-it-just-hangs-and-i-can-t-go-to-anything-else-any-ideas Hi haagas, I'm sorry to hear that you're experiencing issues with the Treasure Hunt feature. Let's try a few steps to resolve this: Restart Your Device: Sometimes, a…

https://community.king.com/en/candy-crush-saga/discussion/comment/3099181#Comment_3099181 Thank you for sharing this Kerrie 🙏 There was indeed an issue with the timer which the team is working on improving. Can you let me know if you still have the feature and if there has been any changes to the timer?

https://community.king.com/en/candy-crush-saga/discussion/comment/3100517#Comment_3100517 Thanks for flagging this 🙏 I've shared this with the team and waiting for feedback as to why this might be happening. I'll let you know as soon as I know more 😉