QueenB

Community Manager

https://community.king.com/en/candy-crush-saga/discussion/509484/welcome-back-queenb Oh Carol... this actually made my day 🤗 I'm not even going to pretend to act cool about it, I loved reading this and missed you all too! Also, please don’t hold back on the feedback 🧠😅 That’s my brain’s workout routine…. You're one of…

A quick note about the new Help Center chat! Thank you all for sharing your first impressions with us! We wanted to clarify something important: 👉 The chat is designed to give you faster answers to the most common questions. 👉 But don’t worry – if your issue isn’t solved through the chat, you can still open a support…

https://community.king.com/en/candy-crush-saga/discussion/507110/just-when-you-think-they-are-going-to-start-including-the-people-at-the-end-of-the-map Thanks a lot for sharing this feedback 🙏 I’ve passed it on to the team so they’re aware of how this affects players at the end of the map. I can’t promise any changes, but…

https://community.king.com/en/candy-crush-saga/discussion/comment/3389500#Comment_3389500 Hi Carol, Just wanted to let you know that I’ve shared this feedback once more with the studio so they’re aware of how often this is coming up, and I’ve asked if they can take another look and hopefully prioritize it. I can’t promise…

Hi everyone, I’m really sorry this is happening again with the Episode Race. I completely understand how frustrating it must be to see the flag appear and then nothing actually start. I’ve shared this feedback once more with the studio so they’re aware of how often this is coming up, and I’ve asked if they can take another…

https://community.king.com/en/candy-crush-saga/discussion/506985/urgent-help-needed-account-deleted-in-error-after-10-years-case-15829610 Hi Sylvia, I’m really sorry to hear about what happened with your account. I can imagine how upsetting this must feel after so many years of playing. I’ve checked, and I can see that you…

https://community.king.com/en/candy-crush-saga/discussion/507005/level-19960-is-so-hard-why-been-on-it-for-a-long-time-if-you-have-no-gold-you-can-t-pass-it-not Hi @pumcar I hear you. Thanks for sharing how you feel. Some levels can definitely be more challenging than others, especially depending on which features or…

https://community.king.com/en/candy-crush-saga/discussion/507042/i-buy-100-gold-but-got-31-gold-only Hi there 👋 Thanks for your message, and I’m really sorry for the confusion with your gold bar purchase. I’d love to help clear this up for you! Can I just ask: when you bought the 100 Gold Bars, were you in the middle of…

https://community.king.com/en/candy-crush-saga/discussion/comment/3389560#Comment_3389560 Hi Christine, I appreciate you sharing your thoughts so openly and I completely understand the frustration. To clarify: the badge currently being offered in the Level 20,000 thread is a special celebration badge and it’s open to all…

https://community.king.com/en/candy-crush-saga/discussion/comment/3389537#Comment_3389537 Hi everyone 👋 Thanks so much for the feedback and you're absolutely right to ask these questions. This Level 20,000 badge is part of a special, one-time celebration to mark the release of this milestone level and it’s open to everyone…