QueenB

Community Manager

This is absolutely lovely Elsa 🤩 Thank you so much for putting this together and turning everyone’s posts into such a sweet video. I really appreciate the time and heart you put into things like this. It brings a lot of positivity to the community and it definitely doesn’t go unnoticed 💛 Thanks again for spreading the good…

Hey @Alienscar , thanks for flagging this again. I get why this one is driving you nuts. We’ve been able to reproduce the behaviour on our side as well, and you’re absolutely right, it shouldn’t be showing “new comments” when there aren’t any. We’ve already passed this on to our platform provider so they can dig into…

Hi there, thanks for letting us know and I’m really sorry this happened, losing boosters out of the blue is incredibly frustrating. To understand what went on and see what can be done, could you share a few details with me? 1. Your Game ID If you’re not sure where to find it: How to find your Game ID 2. Your game app…

Thank you for sharing all of this so openly. We’re really hearing the frustration in your messages, and I didn’t want to let the week end without giving you an update. We’re not going to be able to fix everything over the weekend, but based on your feedback we already know what we need to focus on and we’ve gotten started.…

Hi again everyone. I wanted to come back with an update now that I have had the chance to dig further into level 9292 with the team. I originally shared what I understood at the time, which was that nothing had been flagged on our side. After reading your follow-up details and the breakdown of the dragon math, I went back…

@kiara_wael @PummyRaj @MountainMom

Thank you Christine for sharing this! Can you confirm your game ID? I would like to pass this on to the team but they will need your ID…

Hi @Alienscar Ah, that one’s on me. I totally forgot you were on mobile, so I see why what I said made zero sense on your screen. Here’s where you’ll find the “What’s New” section on mobile: Tap the little menu icon in the top left (three lines). A side menu will slide open. “What’s New” is right at the top of that list.…

Aw @snakegore999 this absolutely made my day ❤️ Thank you for the smiles! I’m so glad to hear you’re excited for the level, the design team genuinely loved seeing all the creativity you’ve poured into Denize over the years. And thank you as well for sharing your DeviantArt gallery. You’ve built such a unique world around…

Hi an thank you for laying out your perspective so clearly. I always appreciate how deeply you look into these things and how much thought you bring to the high-level gameplay side of Saga. Just to clarify from our end: the team hasn’t flagged anything “impossible” or malfunctioning about this level. It is designed to be a…