QueenB

Community Manager

Comments

  • Hei albanyfunny 😃 I know levels like this can feel extra challenging, especially when you’re right on the edge of beating it. I’ve checked with the team on our side, and nothing seems broken or behaving incorrectly, it’s just one of those tougher levels. That said, this is exactly where your saved-up inventory can make a…
  • Hi everyone 👋 Thank you all for taking the time to write all of this out. I know it’s frustrating when the site doesn’t behave the way you expect, and I really appreciate how clearly you laid everything out as it helps us move faster. Just a few updates while everything is still fresh: “Somebody Needs Help” on Mobile You…
  • @snakegore999 Just popping by to share a small FYI that I thought you’d appreciate. One of our level designers recently refreshed level 598, and they actually tweaked it with you in mind as they’ve really enjoyed seeing your Denize art over the years 🤗 If you happen to be anywhere near that part of the map, it might be fun…
  • Hi there, snakegore999 💛 Reading this honestly hit me in the heart. Your Denize fan art has been such a bright, joyful part of our community for so long… You managed to take a character from the game and turn her into something iconic, expressive and completely your own. That’s a rare gift 🥰 Thank you for every drawing,…
  • Hey there, thanks for sharing what happened! Just so you know, infinite lives timers run in real time, even if the app is closed or your phone goes to sleep. This means that the 30-minute timer will continue counting down in the background. If you believe something went wrong with the purchase or you didn’t get what you…
  • Oh my gosh, this is fantastic 🤩 You keep raising the bar with every creation. A Denize-themed handbag is something I never knew I needed until right now. The details… the spikes… the full glam monster energy. I’m obsessed 😍 And Denize flexing with her purse while cruising on her scooter? Absolute icon behavior 🫶 Thanks for…
  • Hey Billy 😊 Good eye,those are two different badges. The first one (the “10 000 Celebration” badge) came from a special community event we ran when level 10k was first released. That event is over now, so no one can earn that badge anymore. The second one is the current badge everyone gets for actually reaching level…
  • Hey Billy 😃 You're doing an amazing job and so close to the finish line 🎉 This batch is the only available in this collection, so once you wrap this one up and collect your rewards , that's it for this round. That said, a new Candy Pins season is already on the horizon! It’s called Wink of Wonder and will start on December…
    in NEW PINS Comment by QueenB November 2025
  • Hi there 😊 Just to make sure I point you in the right direction, which part of Cyber Week are you trying to join? Are you referring to the in-game offers, the special events, or something else you've seen advertised? If you can tell us a bit more about what you expected to see, we can help you figure out what’s going on.
  • Hi @teeweiping 💖 Thank you so much for your kind words and for always sharing your thoughts with us! We're so glad you enjoyed seeing the real Candy Pins aren't they sparkly and fun? And you’re absolutely right, every Candy Pin is unique, and collecting them all is such a rewarding part of the game. You always explain…