QueenB

Community Manager

Hey there @Pizzaboi Just double-checking, are you trying to change your in-game name from “Bart” to “Pizzaboi” and running into that error message? If so, the system might be blocking the name because of how the filters are set up but let us know exactly what you're trying to update and we’ll do our best to help 😊

Hey @junior0141 , that’s actually a really thoughtful idea! We’ve seen a few players mention they’d love to go back and admire their Pins once the collection ends, especially the ones they worked hard to unlock. I’ll pass this suggestion along to the team and keep an eye out for similar feedback 🙌 Thanks for sharing it…

Hi there 👋 Thanks for sharing this! I get why you'd want the game to tell the difference between actually failing a level and the app crashing or switching tasks. Losing a win streak or a Super Candy Bomb because of something outside your control feels rough. Just so you know, the streak system is tied directly to…

Hi there @CutiePie2025 😃 Welcome to the community! It’s lovely to have you here, and I have to say your excitement is contagious and huge congrats on passing 200+ levels already 🎉🍬 Adding new types of candies to the game isn’t something we typically do, but I love that you’re already imagining fun new twists for CCS. If…

Hello and welcome to our Community! Thank you for joining us! We love chatting and helping out, but we do most of our conversations in English so more players can understand and join in. Could you please re-post your idea in English? That way we can all join the discussion. Thanks for understanding and hope to hear back…

Hi there! I hear you the Express Delivery train is a fun feature, and I know a lot of players enjoy when it rolls through the game 🚂💨 Just as a heads-up though, this feature isn't always active for every player. It appears in limited tests and rotates in and out from time to time, so it’s normal if it suddenly disappears.…

Hi there 👋 Critter Catch is still a test feature, so it doesn’t show up for everyone all the time, and occasionally some things don’t behave as expected while the team is experimenting with it. To help us understand what’s going on on your side, could you tell us more about what exactly isn’t working? For example: • Does…

Wow @teeweiping 🤩 you’re absolutely flying through this season! Set 2 done and the new frame unlocked… that’s some dedication right there ☺️ Thanks for sharing your progress with us… We love seeing you come back each time you complete a new tape. Keep going, you’re making it look easy 😉👏

Hi @Snap8088 I promise it’s not AI, it’s just me 😅 I did read every part of what you shared. I hear you on the tight opening space, the heavy layers of blockers, the marmalade-covered licorice interactions, and how the event’s unique blocker doesn’t get much room to shine because everything else crowds it out. That’s very…

Hey there and welcome to the Candy Community 👋 Love the questions and you can really tell you’re diving into the game and noticing the details 😁 To give you a bit of clarity: Blockers don’t follow the same appearance pattern they used to years ago. The early episodes have been refreshed multiple times, which means things…