Comments
-
Hi @JoolsV @loungee! I'm really sorry to hear you're having these issues—it sounds super frustrating. 😓 Could you please share the exact model of your devices? This will help us investigate the problem. Thank you for your patience!
-
@Lynette @Lady_Choo
-
Hello there! I see you’ve unlocked new levels in the game—how exciting! 🤩 It’s also wonderful that you’re helping other players with the game! Regarding Jackelope Tower, yes, we did experience some issues with events, but the good news is that it’s been fixed! Now you and other players can enjoy the bubblific adventures 🪄…
-
Hello Friends! ✨ This week, we’ve released a hotfix to ensure you receive all the events. To enjoy the fix, please make sure to update your game to the latest version, 4.5.1. You can update manually or by clicking the in-game pop-up: Please note that it might take a little time for the fix to fully take effect, so we…
-
Hello Pet Savers! 🐾 We’ve seen all your reports, and we’re truly sorry that your experience with Petopia hasn’t been as smooth as expected 😔 While the team is working hard to resolve the issue, we’ve prepared a few questions that will help us with the investigation. Please visit the following thread and share the details…
-
@Lynette @Lady_Choo
-
Hello Dawn! Oh, that sounds frustrating! Could you please share some screenshots of the level to help you better?
-
Hello there! And welcome to our paw-some community 🐾🐾 Thanks for asking! We’ve got a helpful article just for you. Please take a look at it here. I hope this helps, and if you need anything else, feel free to reach out! 😊
-
Hello! 👋👋 If you've noticed that you're no longer receiving Weather Alert or any other events, it could be due to A/B testing.Our team runs these tests to try out new things, which helps us make the game better for everyone. I understand how frustrating it can be when you feel like you're missing out on the fun. What we…
-
Hello @Ermie58! 😊 I'm glad to see your questions! Please note that the Facebook sign-in shouldn’t affect the content you receive in your game, so your situation of not receiving new levels is quite unique. However, technical issues can happen, so we’ve made some adjustments to your level progression in our system. Kindly…
