Snow_Rider

Community Manager

I’m so sorry to hear about this 😓 Please try reopening the game to get the "event finished" pop-up. After clicking on it, you should be able to claim the rewards.

Happy Monday, Witches and Wizards! 🧙‍♀️✨ The Star Cats season has come to an end, and we want to sincerely apologize to those who experienced issues during the event. While the Studio is still investigating the root cause of the problem, the team is confident that the fix will be included in the game's next update,…

Hi there! 🏂 I can imagine how frustrating that must be! Please make sure you’re logged into the game and try the troubleshooting steps you can find here. Let me know if that helps 😊.

Hey Witches and Wizards! 🧙‍♀️✨ Thanks again for your patience! We wanted to keep you informed that the issue with claiming rewards in the Star Cats season is trickier than we initially thought. Our Studio is working hard on it, and we’re aiming to release a hotfix next week. We’ll share more updates with you soon. Thank…

Hi there 🏂! Oops, it seems like the tag didn’t work as expected, but I see you already have the badge 😉

@PrettyBubbles

Hey Witches and Wizards! 🧙‍♀️✨ Thank you all for reporting the issue! We want to let you know that the Studio is aware that some players are having trouble claiming rewards in the current Star Cats season. Our team is working hard to find a solution! We’ll keep you updated in this thread as soon as we have more…

Hey there! 🍬 Good news! 🎉 The issue with the Episode Race has been fixed! Thank you so much for your patience during this time. 😌 However, if you’re still not seeing the Episode Race, don’t worry—it could be due to how the Episode Race works. It might take some time to gather enough players for proper matchmaking,…

Hi there 👋 I really appreciate your patience and persistence with this issue. I’m disappointed too that the problem with teams has been unresolved for so long 😥 Right now, it’s still in the Studio’s backlog, and unfortunately, we don’t have a clear timeline for when it’ll be fixed. But we did bring it up again today, and…

Hi there! Welcome to the community! Some levels can be tough, but don’t worry—this one is definitely beatable. Sometimes, all it takes is a fresh strategy or a different perspective to make progress. Keep at it, and you’ll conquer it in no time!