Sukanta_Biswas

Legend

Troubleshooting is in progress, you should not uninstall Game app. There is already a thread on this issue, so you will get updates on all the questions and answers there.

Hi @maryline71160 We would like to welcome you to the king community. Thank you so much for being willing to joining🤗 Usually this problem can be for the slow Internet. Check your internet speed or connect to another powerful Wifi. If you have the same problem I would ask you to do some troubleshooting checks. Let me know..

I look forward to your reply.

What device you're using for this game? Are you playing the game on Facebook or Kingdom? Let me know..

Hi @Dlee We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗 Please provide as much information as we can for this issue as well as a screenshot and I will happy to help look into it. For instructions on how to take a screenshot please visit here…

Hi @MissLollipop We would like to welcome you to the king community. Thank you so much for being willing to joining 🤗 Please provide as much information as we can for this issue as well as a screenshot of your Game map and I will happy to help look into it. For instructions on how to take a screenshot please visit here.

Hi @Chel_1984 We would like to welcome you to the king community. Thank you so much for being willing to joining🤗 Most likely, your game is not fully connected to the server. Right now, I'm asking you to check the steps below. Check App Update > Log Out Game > Restart Device > Open Game & Log In. Let me know. 

Hi @tripplesix We would like to welcome you to the king community. Thank you so much for being willing to joining🤗 According to your statement, I think your gold bars are not saved to the game account. If you purchase gold bars from Piggy bank, they will be credited to the game account. You may not use the Gold Bars of…

Hi @Kev_Dapson We would like to welcome you to the king community. Thank you so much for being willing to joining🤗 Level 5010 Candy Crush Saga is classified as a hard level so you can expect to lose some lives before you complete it. This is an ingredients level, you have to collect 6 cherries to complete the level.Don't…

Hi @RJC We would like to welcome you to the king community. Thank you so much for being willing to joining🤗 There were some problems with the level. I've already informed our team about the problem.The problem will be resolved quickly but you have to wait a bit. Thank you for your patience.🙏