Susanna_Barten Level 2

Hi Diane Have you checked that you are running the latest version 2.3.3 ? If using more than one mobile device i.e. kindle, then all of them must be running this latest version. That sorted my problem out. Best of luck No problem Tony Mc :)

Hi Im playing on iPhone 6 Plus and everything was fine until I updated BW3 version 4.6.9 then it disappeared. I’m a bit peeved as I was on level 10 but had used some of my boosters.

Thanks Chicken Slayer. Interested to know why so will you let us know outcome Thank you

Hi Margo it will be interesting to see if it’s happened to everyone. Hopefully someone from Tech support will answer 

Mines vanished too

Hi there thanks for getting back to me. Yes this problem has been resolved. It was my fault not the game. 

Hi Guy I actually got a personal message sent to me from customer care helping me resolve this, so I'm lucky and can't complain. Hope you get some answers soon. 

Hi Diane Have you checked that you are running the latest version 2.3.3 ? If using more than one mobile device i.e. kindle, then all of them must be running this latest version. That sorted my problem out. Best of luck

Yes there are treasure chests like astong has said! I'm talking about when you've completed 3 upgrades to your house and the treasure chest appears with a prize and sometime 5 lives. However, I have NEVER received a daily treasure chest? I'm using my iPhone 6plus. Where do I find the free daily booster?

Hi there is there a daily free gift? Because I've been playing BW3 since it first came out and I've never had one!

Hi sorry to barge in on this thread but can I just ask where the photo icon is if I wanted to share a photo as it doesn't appear in this text box? I'm using my iPhone 6plus. 

Yes I'm having the same problem. Sometimes it upgrades and then within a few hours it's all gone. I've lost 1000000???? Of fairy dust points doing this

Happened to me loads of times. I managed to upgrade four items in my garden over the past few days and this morning they've all disappeared. I've lost about 40000 fairy dusts over the past weeks! Might give up this game as it's frustrating. 

I'm still having problems even after recent update. Eileen are you?

I've just been told a new update will be available in a couple of weeks which will fix this issue.