Tune_D

Noble

Hi Alecia, Did you check for updates for your mobile and apps? Make sure you connect to the Kingdom or to Facebook within the game app prior to updating, so you won't lose your progress. If this doesn't help, consider reinstalling the app.

Hi Alan, Could you please upload a video of this? It doesn't ring a bell to me. Let me know if you need help on how to make a video on your PC.

Hi Emma, Check for updates for your mobile and your apps. Make sure you have a strong internet connection and double check your Facebook or Kingdom connection within the game app (make sure you're connected within the game itself;-)

Hi Craig, Check this one out https://care.king.com/en/candy-crush-saga/level-127-is-different-from-everyone-else-s

Hi Heather, Have you checked for updates for your device and apps? Make sure you're well connected too, either to your Kingdom or your Facebook account. I already have accepted successfully lives from my friends in Blossom Blast Saga. 

Hi Manish, Have you checked for updates for your device and apps? Also make sure you have a good internet connection. I use my Kingdom account every day on my mobile and am able to connect.

Hi Shabouki, The number of levels available can vary between PC and mobile, don't worry about that. Facebook and Kingdom will automatically synchronize your progress between your devices. 

Hi Jennifer, Did this happen all 3 times on PC or on mobile/tablet? You can also try to play on PC through King.com

Hi HelenF, Is everything up to date on your iPad? What do you mean by Paradise Bay all over again?

Hi Tammy, I had that feeling already after the third episode, years ago. Yet then again, it's Candy you know? If it freezes that much, it might very well be related to your device? Have you already done the regular troubleshooting for your PC or mobile device? Let me know if you need some help.