Woody

Noble

Hi @PrettyBubbles unfortunately customer service we're not much use. All they could say is reinstall the game.

The lastest update has just deleted all my saved messages/lives.

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3289748#Comment_3289748 Hi @PrettyBubbles it didn't work for me.

https://community.king.com/en/candy-crush-solitaire/discussion/comment/3286648#Comment_3286648 Thanks for the advice.

This is happening to me as well. I can't log in to my account. I use BW2&3 no problem. Fixed.

Hi @PrettyBubbles Just installed the game update and the game loads. 😀 Thanks for your help.

Hi @PrettyBubbles just had a thought. This started about the time the new levels are released. Maybe it´s related

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3239928#Comment_3239928 Yes, I'm on 1.171.0.0

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3239912#Comment_3239912 As we can´t load the game it´s impossible to find the version number but I presume I´m on the latest version. There are no new updates. The game loads to 74% then crashes there is no screenshot we can take of the problem as the…

https://community.king.com/en/bubble-witch-saga-2/discussion/comment/3238938#Comment_3238938 Thank you