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Yosca Soda Moderator

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  • Welcome to Soda Community @debbiebq The Studio is aware and investigating this. You can find info in the main thread ➡️ HERE In that thread, please provide your Player ID and what device you are playing the game on. Check HERE how to find your Player ID. Sorry for the inconvenience.
  • Welcome to Soda Community @mindpower I can imagine you are upset. There are several Rainbow streaks and the Game Studio sometimes changes certain features for certain groups of players to have a different game experience. We don't have any influence on it, sorry. I myself have seen 4 different Rainbow streaks (e.g.…
    in All my rewards?? Comment by Yosca 1:53PM
  • Hello @svmay123 I am very sorry about this! Please click on the guide below how to get a refund or how to get a pruchase corrected: Let me know if you need more help 🙂
  • Welcome to Soda Community @kamys1976 I am sorry about the purchase! King is unable to process purchases made through third-party payment methods like PIX. There is more info in this guide: ➡️ Pix payments
  • Welcome to Soda Community @vfeltner Sorry to hear this! Please visit the guide below how to get a refund or get a purchase corrected: Let me know if you need more help 🙂
  • Hello @Lou_2002 how to take a screenshot: https://www.take-a-screenshot.org/ Save the image on your device storage if you use a computer. Upload the image from your device to this forum discussion.
  • Hi @Lou_2002 please check the image below how to post your screenshot
    in Screen shot Comment by Yosca May 4
  • Welcome to Soda Community @vmb1960 We've reported this before and I'm sorry this has happened to you now 😕 We would like to know if this happens in certain levels. Did you create the coloring candy in new levels to play or when replaying a level? Does this happen in a certain type of level, such as honey, ice, chocolate,…
  • Hi @lizv41 Do you have another question? As I mentioned in my previous comment, for not receiving rewards you need to contact King Player Support. The Community is unable to send any compensation!
  • New Weekend Challenge! 🥤 (Spoiler)
  • New Weekend Challenge Soda players! 🥤 This week’s goal: play a level twice, then do the sum: high score minus low score. Lowest result wins. Example: 113.940 - 107.940 = 6.000 How to participate: play a level twice do the sum: high score minus low score lowest result wins the scores may not be the same, so grand total…
  • Hello @Tzvi_Marcu Each Weekend Challenge has a new goal where the rules are also explained. When you win the Challenge the first time you win the Soda Champion Badge. Every time a new Weekend Challenge has started I tag the players. When you click on the notification you will be taken to the correct page with the goal of…
  • I am sorry this happened @Merylll The community cannot send compensations; you will need to contact King Player Support
  • Welcome to Soda Community @ccavc10 AD video is in a test group so we cannot say for sure that you will always find this feature. Sometimes the Game Studio switches the groups of players that can see advertisements. Also, in some cases, the video feature may be missing due to temporary issues. Make sure you have the latest…
    in Advertisments Comment by Yosca May 2
  • Sorry to hear this @iankim Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly. If that didn’t help please contact King Player Support for this. They are able…
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