The Community in more languages
Now the forum welcomes more languages.
You'll see a green translate button in comments and discussions to turn them into English
Comments
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Welcome to Soda Community @LiveLaughLove1902 There are different versions Shipmates, please check which version you have. There is a version where you get ammo by playing new levels yourself and a version that gives you ammo because your friends play levels. You can check the version by clicking on the “i” at the top left.…
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Welcome to Soda Community @ismaelrivera I am sorry about this. We have seen more reports and also reported it to the Studio. Do you play on an Android device? In that case we were told the Studio is working on a fix for Android version 5/6. If you use an other Android version, please try to update Android System Webview…
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Welcome to Soda Community @mf1955 The video advertising feature, like all advertising and promotional features, is still a test feature in the game. Therefore, video ads are not always available and not found in all players' games or on all devices. So if you are missing the ads in your game right now, make sure you have…
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Welcome to Soda Community @Lois_bloomsdale When I combine a stripe and wrapped candy in my game it works as usual. You could go through the troubleshooting steps: provided you saved your progress with a King account, log out of the game - clear the cache -> not data that will delete your boosters - power off your device…
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Hello again @Comfinflüghul Please try this troubleshooting: - clear the cache -> not data that will delete your boosters - close the game app and Network restoration ( that means, sign out from the wifi or signal, wait 10 secs and sign in again then open the Game App) - check for game and device updates - log back into the…
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Welcome to Soda Community @Oscar_Enrique The video ad feature is not permanent in players' games as it may become available to some players for a period of time and unavailable to others. It rotates among players' groups. Players are advised to make sure the game is always up to date.
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Welcome to Soda Community @kdrinck65 Let me check that level and I get back to you
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Welcome to Soda Community @nisr @Comfinflüghul Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly. Hope this helps 🙂
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Glad to hear this @emily52618 Happy crushing 🤗
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Hello @patass247 I'm sorry that the ads don’t work properly. You can report the ads to King by using this link. Select topic "advert issues" subtopic "I experienced a bug"
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Welcome to Soda Community @Zanguieff I am sorry your purchase didn’t go through. Please, click on the guide below how to get help on a refund or get a purchase corrected: Good luck! 🍀
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Congratulations on your achievements @JaneBoykin New levels will be released every Friday. Thrse are the latest levels: iOS, Android: Episodes 919, 920 & 921 with the final level being 13930. Windows: Episodes 925, 926 & 927 with the final level being 14020.
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Welcome to Soda Community @kira88 Did you save your game using a King or Facebook account? Please ➡️ check HERE how to get your progress restored. Visit also our Help Center for ➡️ more articles on the game progress HERE. (you can click on the green words 😉) Let me know if you need more help 🙂
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Welcome to asoda Community @damma I'm sorry that the ad doesn't work properly. You can report the ads to King by using this link. Select topic "advert issues" subtopic "I experienced a bug"
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Welcome to Soda Community @TakeHomeFarm This is how arainbow streak works. I think you were lucky that you didn't lose the entire streak if you couldn't win the level the first time. I've only ever had the Rainbow Streak where I lose all the bottles when failing a level. You may read the event description in the article…
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Welcome to Soda Community @19Jenny65 Do you mean you don’t see the “played before” button? If so, can you show me a screenshot? How to take a screenshot: https://www.take-a-screenshot.org
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Welcome to Soda Community @Swathi7 Please try to force close your apps, turn off your device for at least 10 seconds, restart your device. Check for any device or app updates and ensure you have at least 2GB free memory storage to run the game smoothly. Hope this helps 🙂
