Level reset from 800 to lvl 1

Kira1447 · November 2020

Hey there, my grannny plays ccss on her laptop on my profile and she where more than two times at lvl 800 and got resetet on lvl 1. She plays ccss everyday and i wanted to know is there anything we could do because she started by lvl 1 5 or 6 times.

Kira

Diamond_Lim · November 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/320398/level-reset-from-800-to-lvl-1

Welcome to Sweet King Community! 👑

Oh No! Have you lost your current level on Candy Crush Soda Saga? 😢

Don't worry! You can check to read and follow these troubleshooting steps of this problem. (This solve discussion by Community Team.) (Any Device) 😉

So click here to read to follow these troubleshooting steps of this problem that I hope this helps and you can back to your current level on this game! 😉

If it's still not worked by Save Current Level Steps, you can click on "Contact Us" on bottom of the page then select "Problems with my Game" and then "Game didn't save" and finally you ask a problem and send Game ID (How to find your Game ID) that I hope they will help you but it taken longer.

If you want to win gold bars on this game, you can click here to join and answer on this game's contests that you can chance to win gold bars. 😊

Have a sodalicious day! 🥤

[Deleted User] · November 2020

https://community.king.com/en/candy-crush-soda-saga/discussion/320398/level-reset-from-800-to-lvl-1

Hi, if your granny plays the game through your profile; is your game connected to fb kr king.com account. Either of these can be used to restore the levels.

Greymane · November 2020

Hiya there@Kira1447

Just make sure your gran is always logged on to her account. Because if she doesnt log in it will always go back to level 1. Logging in to either fb or king ensures that your levels are always saved and updated.

kira88 · April 24

https://community.king.com/en/candy-crush-soda-saga/discussion/320398/level-reset-from-800-to-lvl-1

Es mi cuenta yo iba por el nivel 1000 algo y se me a ido al nivel 1 porque pasa eso ??? Quiero mi cuenta otra vez

Yosca · April 24

https://community.king.com/en/candy-crush-soda-saga/discussion/comment/3040790#Comment_3040790

Welcome to Soda Community @kira88

Did you save your game using a King or Facebook account?
Please ➡️ check HERE how to get your progress restored. Visit also our Help Center for ➡️ more articles on the game progress HERE. (you can click on the green words 😉)

Let me know if you need more help 🙂

Level reset from 800 to lvl 1

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