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I made a purchase but did not receive my stuff - READ HERE on HOW TO PROCEED
Comments
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Hi @Ellen8 welcome to the Community! You can follow the steps in this link and try out if it helps https://community.king.com/en/candy-crush-friends-saga/discussion/247251/how-do-i-receive-credit-or-a-refund-for-purchased-bundle-packages-that-only-credited-the-gold-bars#latest
You can also check this article for additional information https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase/p1?new=1
I hope this will help you. If not, please let me know. Have a sweet day 🍭1 -
I purchased the beginner's bundle but didn't get any gold bars..1
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I paid for a $19.99 bundle purchase, that offers unlimited play for 12 hours, j received the rest of the bundle items, but not the unlimited play. What do I do to get the unlimited play or refund?1
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Hi @QuinnRasta Welcome to the Community! Please follow the steps from this link https://community.king.com/en/candy-crush-friends-saga/discussion/247251/how-do-i-receive-credit-or-a-refund-for-purchased-bundle-packages-that-only-credited-the-gold-bars#latest
If this doesn't help you can check out this one
https://community.king.com/en/candy-crush-friends-saga/discussion/246162/something-wrong-with-your-purchase/p1?new=1
Keep me informed if you solved your problem. Have a great day!
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I ordered twice 12 gold bars but got a notification about it still being processed how ever I still did not receive the goods. Been waiting sinds 4:15 pm already rebooted my device. And the links voor Android in the FAQ don't work there appears an error page not found. How do I get a refund1
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My purchase didn't took place and you initiated a Refund but the same is not credited back to my ICICI Bank A/c. Please reply at my email id : jkgoyel@yahoo.co.in1
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My Purchase of Rs.159/= was cancelled , but the same is not credited to my Bank1
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Hello, I tried to purchase a small bundle through candy crush with friends. The first time I did it it told me something went wrong and to try again, so I did. Then the next one said it was an error again. Now my phone account says I have purchased 2 bundles but my candy crush account says I haven't, what should I do?
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