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Lost boosters

karsen12
karsen12 Posts: 1

Level 1

edited April 2019 in Support

All of my boosters disappeared. Why would this happen? I had more than a 1000.

Answers

  • mysticalmysty
    mysticalmysty Posts: 30,432
    edited April 2019

    Hi @karsen12 Welcome to the community. I’m sorry it happened to you. One quick question, have you recently reinstalled you game ? Because reinstalling your game will cause you loosing all your boosters as they saved locally. Here’s the article about it : https://community.king.com/en/candy-crush-saga/discussion/177871/safeguarding-your-collected-boosters . Just for your future reference we do not recommend you to piling up to much boosters on your game.

  • PummyRaj
    PummyRaj Posts: 44,109

    Hello @karsen12,

    Hearty Welcome to the Candy Friends section of our friendly King Community πŸ˜ƒ

    Can you please tell me in which game you have this issue? Are you playing on a mobile device or on PC?

    If you are playing on a mobile device -- did it crash OR you had to re-install the game? With either one of these, we will loose our stored up boosters in the game and King team will not be able to reimburse them unless they are purchased through real money!!

    Please respond back, so that I can assist you further! To write back, please tap on the blank comment box located below and tag me with @ and my name (it will pop-up in auto-suggestions, once you start typing it -- you will have to choose from that suggestions).

    Looking forward to assist you further! Have a nice rest of the day/evening πŸ€πŸŒΊ

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